Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
General Warehouse Associate
TJMAXX Warehouse
08.2022 - 03.2025
Pulled pallets of products ready to be shipped. Checked pricing and product on order. Put shipping label and send to be wrapped
Consistently lifted materials weighing as much as 50 pounds.
Handled day-to-day shipping and receiving overseeing more than 800 packages per day.
Department Manager, Sales Specialist Flooring
Lowes Home Improvement
04.2001 - 08.2022
Provide customer service by greeting customers and assisting customers with their questions and loading their products on their carts.
Direct and employees in sales, inventory counting, or in performing services for our customers.
Instruct employees on how to manage difficult sales and tasks for the department.
Assign employees to specific duties daily.
Plan and prepare work schedules for each week.
Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
Increased customer satisfaction with proactive issue resolution strategies.
Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
Developed and executed innovative promotions, driving increased foot traffic and sales.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Defined clear targets and objectives and communicated to other team members.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Developed detailed plans based on broad guidance and direction.
Built rapport with customers and assessed needs to make product recommendations and upsell.
Built strong client relationships through consistent communication and effective problem solving.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Demonstrated product features, answered questions and persuasively overcame objections.
Built relationships with customers and community to promote long term business growth.
Set and achieved company defined sales goals.
Education
Some College (No Degree) - General Education
North Garland High School
North Garland, TX.
Skills
Professional department manager, proficient in running a department in a high-volume retail store Forklift, pallet jack and lift truck and inventory control trained
Friendly, positive attitude
Customer Service
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Excellent communication
Calm under pressure
Active listening
Organization and time management
Decision-making
Problem resolution
Verbal communication
Certification
Forklift Certified for 25 years
Languages
English
Interests
Watching Movies and TV Shows
Music
Outdoor Recreation
I like working with my hands and fixing things
Strategy Games
Swimming
Cooking
Road Trips
I like trying new recipes and food trends
Learning new cooking techniques and expanding my culinary skills