David Loza
Management
Boca Raton,FL
Summary
Proactive and results-driven professional with a track record of enhancing operational efficiency at Coastal Waste and Recycling. Excelled in problem-solving and customer service, significantly improving customer satisfaction. Skilled in workflow optimization and teamwork, adept at prioritizing tasks and managing supplies. Demonstrates exceptional time management and communication abilities.
Overview
8
8
years of professional experience
Work History
Operations Assistant
Coastal Waste and Recycling
12.2016 - 12.2024
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Collaborated with other departments to foster smooth operation of daily processes.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
- Managed day-to-day department operations with effective workflow coordination.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted with preparation of operational reports, providing insights for strategic planning sessions.
Education
Associates Degree - Computer Science
The Art Institute of Chicago
Chicago, IL07.1999
Skills
- Attention to detail
- Positive attitude
- Professional and friendly
- Customer support
- Operational reporting
- Workflow optimization
- Administrative support
- Work Planning and Prioritization
- Supply ordering
- Supply management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Assistant
Coastal Waste and Recycling
12.2016 - 12.2024
Associates Degree - Computer Science
The Art Institute of Chicago
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