To utilize strong managerial customer service and technical skills in order to obtain a Public Safety Coordinator position.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Corrections Officer
Westchester County Department Of Corrections
11.2014 - 03.2022
Enforced rules and regulations, providing safety and security to the facility
Transported and escorted inmates within secured areas according to relevant local and federal laws, policies, and procedures
Responded to emergencies and provided assistance to supervisors while remaining calm and decisive
Maintained organized log books providing detailed inmate actives throughout the day
Stationed at various locations within and outside the facility, operated correction vehicles, central controls, opened gates and controlled facility security cameras, communicated any concerns via radio with area supervisors
Kept up to date with certifications such as FEMA, first aid, CPR, Peace officer and first responder
Maintained the safety and security of the facilities, supervised inmates, and ensured they adhered to established rules and regulations. This involves monitoring inmate activities, conducting searches for contraband, resolving disputes
Inside Sales
New Castle Building Products
01.2013 - 11.2014
Servicing existing customer accounts with exceptional customer service
Developing potential and new customer accounts
Handling customer questions, complaints and concerns
Helping resolve any customer billing issues
Attend roofing and building trainings to better understand products and proper installation methods
Purchasing materials for multiple New Castle locations and maintaining vendor relationships
Guest Services Agent
The Tarrytown House Estate & Conference Center
01.2010 - 01.2013
Received and screened telephone calls and handled guest inquiries and complaints
Performed clerical work not limited to: file, fax, data entry, and posting charges to accounts
Registered incoming hotel guests, maintained composure, and worked efficiently in a fast paced environment while preserving strict confidentiality
Education
Bachelor of Arts - Language & Culture, Minor in Economics
State University Of New York
Purchase, N.Y.
05.2008
Skills
CAD, Computer aided drafting proficient
Computer: Microsoft Word, Excel, PowerPoint, WordPerfect, Pro-Tools, PC/ Mac operating systems, most Adobe Programs, Micro J Plus Willing and able to learn new technology in order to broaden tech skills Extremely computer literate
Corrections Officer - Sergeant at Westchester County Department of CorrectionsCorrections Officer - Sergeant at Westchester County Department of Corrections