Dynamic District Operations Manager with a proven track record at WIS International Inventory Service, excelling in operational excellence and staff training. Enhanced efficiency through strategic process improvements, fostering collaboration, and mentoring employees. Skilled in compliance management and performance evaluations, driving significant improvements in productivity and customer satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
District Operations Manager
WIS International Inventory Service
08.2022 - 07.2025
Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
Developed strategic plans for the district to achieve short-term and long-term goals.
Improved district operations efficiency by streamlining processes and implementing best practices.
Enhanced employee productivity by providing training, guidance, and performance evaluations.
Promoted a positive work environment by fostering open communication channels among staff members.
Coordinated with other departments to align goals, streamline workflow, and enhance collaboration across the organization.
Led process improvement initiatives that positively impacted overall efficiency and bottom-line results.
Ensured adherence to company policies, industry regulations, and legal requirements within the district.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Area Manager of Operations
RGIS Inventory
01.2004 - 05.2021
Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
Led a team of professionals, fostering a collaborative environment to achieve company goals.
Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
Enhanced customer satisfaction by addressing concerns promptly and implementing process improvements.
House Painter
Self-employeed
01.2001 - 01.2004
Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
Completed interior and exterior painting for variety of residential and commercial clients.
Used brushes, spray guns and paint rollers to paint surfaces.
Improved overall project efficiency by ensuring proper surface preparation and timely application of paint.
Followed safety protocols and used protective equipment during painting projects to minimize risk.
Maintained clean job sites by promptly disposing of debris, unused materials, and cleaning tools after each task''s completion.
Collaborated with team members for efficient project execution and seamless communication between all parties involved.
Safeguarded clients'' property by diligently protecting surfaces and fixtures from damage during the painting process.
Education
High School Diploma - General Studies
Fontana High School
Fontana, CA
Skills
Staff training and development
Operational excellence
Warehouse management
Operations management
Employee relations
Staff management
Incident management
Data analysis
Transportation management
Asset management
Performance evaluations
Workforce planning
Cost reduction
Staff supervision
Inventory monitoring
Compliance management
Time management abilities
Certification
I am a certified Scissor Lift Operator and Trainer through United Academy.
Paving Crew Lead/Laborer/Class A CDL Driver at George W Weir Asphalt and ConstructionPaving Crew Lead/Laborer/Class A CDL Driver at George W Weir Asphalt and Construction