David Macias Guerrero
Edinburg
Summary
Dedicated professional with strong customer service and conflict resolution skills. Experienced in supervising operations and training staff to ensure high standards and effective team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Stars Drive-In
McAllen
09.2025 - Current
- Assisted in supervising daily operations and environmental cleanliness.
- Provided customer service while taking orders to ensure orders are taken promptly and accurately.
- Trained new employees on company policies and procedures.
- Monitored inventory levels to ensure adequate stock availability.
- Resolved customer complaints promptly and effectively.
- Served as an extra pair of hands had anyone in either station called in for any reason.
- Assisted in opening and closing to maintain operational standards each day.
Carhop
Stars Drive-In
McAllen
10.2024 - 09.2025
- Delivered food and beverages to customers promptly and accurately, while maintaining a friendly attitude.
- Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
- Verified orders and bagged items for easy transport.
- Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
- Restocked utensils for certain food items, and assisted in restocking bags for cooks, ensuring orders are sent out as soon as possible.
Crew Member
Little Caesars Pizza
Weslaco
08.2023 - 05.2024
- Maintained the cleanliness of the work area and kitchen equipment, as well as cleaned the restaurant area by sweeping the floors, wiping the tables, and emptying the trash cans.
- Prepared and cooked food according to company standards.
- Followed food safety guidelines to ensure product quality and safety.
- Collaborated with team members to meet busy service demands.
Education
High School Diploma -
South Texas ISD World Scholars
Edinburg, TX05-2025
Skills
- Customer service
- Effective communication
- Conflict resolution
- Staff training
- Team collaboration
- Leadership
- Flexibility
- Inventory management
- Operations management
- Cash handling
- Microsoft Office
- POS/Toast system
- Basic data entry
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
Food Handlers Certification
Timeline
Assistant Manager
Stars Drive-In
09.2025 - Current
Carhop
Stars Drive-In
10.2024 - 09.2025
Crew Member
Little Caesars Pizza
08.2023 - 05.2024
High School Diploma -
South Texas ISD World Scholars