Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Mack

Tigard

Summary

I've over 40 years experience in grocery retail. I've only worked for two companies in that time frame, Safeway Inc. for 31 years the last 14 years as a store manager and Walmart Inc. for 10 years the last 4 and a half years as a store manager. I'm currently working at Lowe's Home Improvement as an Assistant Store Manager for over a year. I've shown in all companies extreme knowledge of retail, customer service skills, merchandising, communication skills, mentoring / training, time management, delegation and followup. My stores that I ran had very high standards in merchandising, organization, inventory controls / shrink, clean and customer service centered, achieving targets / goals. Supervised multiple teams and planned and executed each holiday Black Friday yearly event at the Walmart stores I worked at. Each one being more successful than the last. I'm a self-motivated leader that strives for achieving results. I'm an outdoor enthusiast that enjoys camping, hiking, hunting and fishing with my family. I also enjoy playing basketball and soccer.

Overview

43
43
years of professional experience

Work History

Assistant Store Manager

Lowe's Home Improvement
08.2023 - Current
  • I provided supervision and development opportunities on management and hourly associates in the facility by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition and ensuring diversity awareness
  • I ensured company polices and procedures by holding hourly and management associates accountable
  • I analyzed and interpreted reports, implementing and monitoring asset protection, maintaining quality assurance standards, overseeing safety controls
  • Developed and implemented action plans to correct deficiencies and provide direction and guidance on executing company programs and strategic initiatives
  • I drove the financial performance of the store by ensuring that sales and profits goals are achieved, including the management team in controlling expenses to ensure they are indexed to sales
  • Developed and implemented plans to correct any deficiencies in financial performance
  • I modeled, enforced and provided direction and guidance to hourly associates and managers on proper customer service approaches and techniques
  • I directed the management team in facility operations and communicates with both management and hourly associates about facility operations
  • I drove sales by ensuring effective merchandising presentation, including accurate and competitive pricing, proper signage, in-stock and inventory level controls, budgeting and forecasting sales and assessing economic trends and community needs.
  • I was able to lower shrink for each store I worked at and got them off the high shrink store list by following proven company shrink control standards. I trained my employees to follow and instill daily processes and procedures to improve our inventory control that resulted in lowering shrink. Keeping my backroom / warehouse organized, set to schematic and clean ensured a positive safe work environment.

Store Manager/Sales Manager

Walmart
10.2012 - 12.2022
  • I provided supervision and development opportunities on management and hourly associates in the facility by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition and ensuring diversity awareness
  • I ensured company polices and procedures by holding hourly and management associates accountable
  • I analyzed and interpreted reports, implementing and monitoring asset protection, maintaining quality assurance standards, overseeing safety controls
  • Developed and implemented action plans to correct deficiencies and provide direction and guidance on executing company programs and strategic initiatives
  • I drove the financial performance of the store by ensuring that sales and profits goals are achieved, including the management team in controlling expenses to ensure they are indexed to sales
  • Developed and implemented plans to correct any deficiencies in financial performance
  • I modeled, enforced and provided direction and guidance to hourly associates and managers on proper customer service approaches and techniques
  • I directed the management team in facility operations and communicates with both management and hourly associates about facility operations
  • I drove sales by ensuring effective merchandising presentation, including accurate and competitive pricing, proper signage, in-stock and inventory level controls, budgeting and forecasting sales and assessing economic trends and community needs.
  • I was able to lower shrink for each store I worked at and got them off the high shrink store list by following proven company shrink control standards. I trained my employees to follow and instill daily processes and procedures to improve our inventory control that resulted in lowering shrink. Keeping my backroom / warehouse organized, set to schematic and clean ensured a positive safe work environment.

Store Manager

Safeway
06.1981 - 09.2012
  • The last 14 years of my 31 years at Safeway I was a Store Manager running 5 different stores
  • I provided supervision and development opportunities on management and hourly associates in the facility by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition and ensuring diversity awareness
  • I ensured company policies and procedures by holding hourly and management associates accountable
  • I analyzed and interpreted reports, implementing and monitoring asset protection, maintaining quality assurance standards, overseeing safety controls
  • Developed and implemented action plans to correct deficiencies and provide direction and guidance on executing company programs and strategic initiatives
  • I drove the financial performance of the store by ensuring that sales and profits goals are achieved, including the management team in controlling expenses to ensure they are indexed to sales
  • Developed and implemented plans to correct any deficiencies in financial performance
  • I modeled, enforced and provided direction and guidance to hourly associates and managers on proper customer service approaches and techniques
  • I directed the management team in facility operations and communicated with both management and hourly associates about facility operations
  • I drove sales by ensuring effective merchandising presentation, including accurate and competitive pricing, proper signage, in-stock and inventory level controls, budgeting and forecasting sales and assessing economic trends and community needs.

Education

general - undefined

Mt Hood Community College
Gresham, Oregon
1986

studies

Southern Oregon University
Ashland, Oregon
1985

Skills

  • Communication skills, Customer service, Time management, Leadership, problem-solving
undefined

Timeline

Assistant Store Manager

Lowe's Home Improvement
08.2023 - Current

Store Manager/Sales Manager

Walmart
10.2012 - 12.2022

Store Manager

Safeway
06.1981 - 09.2012

general - undefined

Mt Hood Community College

studies

Southern Oregon University

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David Mack