David MacNeill
Pulaski,WI
Summary
To gain employment using my skills and experiences in organization, communication, mechanical, warranty, parts ordering and disbursement , estimating, documentation, manufacturing operations and processes. Organized, punctual, detail oriented and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
35
35
years of professional experience
Work History
Production Engineer
Cruisers Yachts
07.2021 - 02.2024
- Responsible for all Bill of Material, Build prints for construction, assembly, CNC files, Waterjet file changes
- Continuous process improvement in FRP/lamination, Wood shops, Metal shops, assembly lines
- Final QA and finished product testing
- Make changes in AutoDesk Vault to document all necessary revisions and improvements
- Work with all outside vendors on standard and custom installation, certification, application and field issues
- Review warranty claims for trends
- Provide support and training for all employees on new designs and equipment
- Provide support to Customer Service and Sales departments
- Review for product compliance with all regulatory bodies
- Troubleshoot, identify, and resolve construction and design issues with all departments
Systems and propulsion engineer
Carver/Marquis/Lexus/Larson/Striper/FX/Escape pontoon Yacht group
04.2017 - 07.2021
- Responsible for design, development, assembly, performance and compliance testing
- Bill of material and documentation creation
- Assembly implementation, troubleshooting
- Source and specify products with all Vendors for engines, electrical AC/DC equipment, navigation electronics, hardware, plumbing, safety and lifesaving equipment
- Work with interior upholstery, metal fab, wood shop, structure support groups for implementation to assembly
- Responsible for all Bill of Material, Build prints for construction, assembly, CNC files, Waterjet file changes
- Continuous process improvement in FRP/lamination, Wood shops, Metal shops, assembly lines
- Final QA and finished product testing
- Make changes in AutoDesk Vault to document all necessary revisions and improvements
- Work with all outside vendors on standard and custom installations for special sales orders, certification, application and field issues
- Review warranty claims for trends
- Provide support and training for all employees on new designs and equipment
- Provide support to Customer Service and Sales departments
- Review for product compliance with all regulatory bodies USCG / ABYC / CE
- Troubleshoot, identify, and resolve construction and design issues with all departments
- Stay abreast of new products and technologies in the industry to engineer into the product offering
Service, storage, parts, warranty, slips, operations
SOUTH BAY MARINA
03.2009 - 04.2017
- Startup of new marine services at South Bay Marina, a 250 plus slip facility
- Hire, train technicians and FRP repair for full service repair facility
- Implement all facets: parts department, warranty department, inside heated and outside storage for boats and yachts to 70 feet
- Implement paint and refinish reconstruction for large projects
- Manage and hire all sublets
- Responsible for all Accounts Payable and Accounts receivable Billing, mailing, writing and administration of storage and slip contracts
- Manage insurance and all regulatory compliance Manage all service, storage, parts and warranty operations
- Handle all customer service issues
- Handle building / facility / equipment maintenance and repairs
- Teach and educate boaters how to dock and handle their equipment for greatest enjoyment
- Educate summer help, dock crews, storage crews
- Practice safe operations and educate employees through safety training
- Acquire equipment, vehicles, boat and yacht handling lifts and hydraulic trailers, tugs and tractors
Regional Service Manager / Systems and Propulsion Engineer
CARVER MARQUIS YACHT GROUP
05.1998 - 03.2009
- Responsible for all dealers from Maryland to and including Florida, the Atlantic seaboard, the Gulf of Mexico, Texas, Alabama, Tennessee, Mississippi
- Warranty administrator and technical representation for all dealership and customers
- Problem resolution, legal, insurance issues
- Set up, implement, train and grow first online warranty filing system
- Travel to shows and dealers and customers
- Hire and manage sublets across the territory to assist traveling customers
- Handle all customer and dealer issues
- Oversee parts distribution and expedition
- Work with production crews to learn from field issues
Service, Parts, Warranty Administration
SHIPYARD MARINE
04.1989 - 05.1998
- New boat yacht and delivery Customer training and education Schooled in Furuno, Raytheon, many other navigation electronic installation and operations
- Service, parts, warranty manager for two full service locations, both on the water
- Attend all boat shows as Dealer Representative Sales awards from Maxum, Wellcraft, Larson, Formula, Trojan, Carver, Outerlimits
- Opened third location in Oshkosh, handled all Sales, Service, Parts, Storage, advertising, shows
- Created employee schedules to align coverage with forecasted demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Collaborated with suppliers to ensure the availability of critical service parts during peak demand periods.
- Established team priorities, maintained schedules and monitored performance.
- Supervised and trained staff on product knowledge and customer service.
Education
Top of Class Graduate - Clear And Decise Communication And People Skills
Dale Carnegie & Associates, Inc.
Green Bay, WI05.1997
High School Diploma -
Southwest High School
Green Bay, WI06.1983
Skills
- Fluent in Excel, Word, Outlook, Office, Lotus
- Experience with Autodesk Vault, AutoCAD, CNC, water jet /dxf, many others
- Excellent skills in troubleshooting, communication, follow up, initiation, leadership, process development and implementation, efficiency study, customer service
- High level of knowledge in mechanical, hydraulic, electrical, and plumbing systems
- Excellent in problem resolution, organization, education, detail, accuracy and completeness
Availability
I would like to find employment where I can utilize my skills and experiences, which although are mainly marine industry based, can easily be utilized in a wide array of businesses. I adapt and learn very quickly, have a very easy personality to be able to work with all types of people at many levels. I am equally at home with a floor worker, or an Executive.
References
Many available upon request
Hobbies and Interests
I enjoy fishing, restoring old snowmobiles for my collection, boating, snowmobiling, car shows, and taking care of my home. My daughter Amanda, 30, is Autistic, and lives with me, my son Jordan, 32, is out on his own but does help me out with his sister on occasion when my caregiver is unavailable.
Timeline
Production Engineer
Cruisers Yachts
07.2021 - 02.2024
Systems and propulsion engineer
Carver/Marquis/Lexus/Larson/Striper/FX/Escape pontoon Yacht group
04.2017 - 07.2021
Service, storage, parts, warranty, slips, operations
SOUTH BAY MARINA
03.2009 - 04.2017
Regional Service Manager / Systems and Propulsion Engineer
CARVER MARQUIS YACHT GROUP
05.1998 - 03.2009
Service, Parts, Warranty Administration
SHIPYARD MARINE
04.1989 - 05.1998
Top of Class Graduate - Clear And Decise Communication And People Skills
Dale Carnegie & Associates, Inc.
High School Diploma -
Southwest High School
Similar Profiles
Cynthia GrafCynthia Graf
Lamination Supervisor at Cruisers yachtsLamination Supervisor at Cruisers yachts
Andrew FoleyAndrew Foley
Traveling Service Tech at Cruisers YachtsTraveling Service Tech at Cruisers Yachts
Karen ThompsonKaren Thompson
Operations Manager at Cruisers LtdOperations Manager at Cruisers Ltd
Shyla GussertShyla Gussert
Primary Care Registered Nurse Educator at Bellin HealthPrimary Care Registered Nurse Educator at Bellin Health
Terri ThompsonTerri Thompson
Human Resources Generalist at Spring Arbor Senior LivingHuman Resources Generalist at Spring Arbor Senior Living