David Mangual
Trinity ,FL
Summary
Results-driven, bilingual Accounts Manager with over 20 years of experience in driving revenue and cultivating strong client relationships. Expertise in identifying customer needs, delivering customized solutions, and consistently closing deals. Demonstrated proficiency in communication, negotiation, and problem-solving, contributing to a high-achieving team environment. Committed to exceeding sales targets while fostering long-term partnerships.
Overview
30
30
years of professional experience
Work History
Regional Accounts Manager
Great Bay Distributors
St. Petersburg, FL
12.2002 - Current
- Drove revenue and profit margins through exceptional customer service, implementing protocols and investigating sales reports for speedy resolution.
- Established sales goals and strategies that contributed to increased growth in sales and profitability.
- Planned and developed strategies to increase sales and territory.
- Penetrated new market areas by investigating competitor products, services and trends.
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Saved costs by effectively negotiating vendor prices, terms of sales and service agreements.
- Fostered relationships with customers to expand customer base and enhance loyalty and retention.
- Participated in trade shows, conferences, and other events to promote brand awareness in the region.
Certified Credit Counselor
Lighthouse Credit Foundation
Largo, FL
02.1998 - 11.2002
- Evaluated client situations and recommended optimal products to meet individual needs.
- Reviewed credit reports to identify debt and determine best-fit strategies for consolidating or eliminating balances.
- Prepared budgets, financial education tools and referrals on behalf of clients.
- Reached out to major credit bureaus to obtain records and discuss entries.
- Answered client questions about factors affecting credit and recommended suggestions to improve credit scores.
- Effectively controlled the release of proprietary and confidential information for general client lists.
- Accepted and processed customer payments and applied toward aging account balances.
Construction Mechanic
Montgomery Kone
Tampa, FL
09.1995 - 01.1998
- Executed preventive and corrective maintenance on elevators & escalators.
- Kept detailed records of all repairs, labor involved, and parts used and input data to customer database.
- Prepared appropriate maintenance forms and records for accountability.
- Maintained knowledge of updated changes in various models of equipment.
- Communicated problems and conditions related to various issues with customer and explained remediation process.
- Properly adjusted counterweights, door mechanisms, and safety controls.
- Completed smooth implementation and maintenance of elevator doors, cables, motors, and control systems.
Education
Some College (No Degree) - Business Administration
Edward Waters College
Jacksonville, FLSkills
- Problem diagnosis
- Verbal communication
- System upgrades
- Customer communication
- Market share growth
- Territory and account management
- Presentations and public speaking
- Decision-making strength
- Relationship selling
- Bilingual
- Class A CDL
Timeline
Regional Accounts Manager
Great Bay Distributors
12.2002 - Current
Certified Credit Counselor
Lighthouse Credit Foundation
02.1998 - 11.2002
Construction Mechanic
Montgomery Kone
09.1995 - 01.1998
Some College (No Degree) - Business Administration
Edward Waters College
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