David Whitley
Robertsdale,AL
Summary
Dynamic professional with a proven track record at Navy Federal Credit Union, excelling in communication and organizational skills. Adept at data entry and relationship building, I thrive in fast-paced environments, consistently delivering exceptional service and support. Recognized for adaptability and technical troubleshooting, I effectively manage multiple projects to achieve goals. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Fraud MSR II
Navy Federal Credit Union
06.2023 - Current
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong communication and organizational skills through working on group projects.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
Flooring Sales Specialist
Home Depot
11.2020 - 08.2023
- Assisted customers with selecting appropriate floor types and styles.
- Discussed pricing, additional charges, and payment plans during sales process.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Fast Food Cook
Zaxbys
07.2017 - 02.2020
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Trained and assisted new kitchen staff members.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Cooked menu items according to specified instructions.
- Practiced proper safety and sanitation standards.
- Prepared ingredients for menu items.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Kept kitchen up to code for health and safety inspections.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Cleaned and sanitized work areas, utensils and equipment.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles, and cleaning floors during slow periods.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Operated grills, fryers and ovens to cook food items.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Received and stored food supplies, raw materials and other ingredients.
- Monitored food temperatures to meet quality and safety standards.
- Reduced customer waiting by batch cooking popular items during rush times.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
Education
High School Diploma -
Pine Forest High
6860 Pine Forest Rd, Pensacola, FL 3252605-2017
Skills
- Data entry
- Good Telephone Etiquette
- Reach Truck Certified
- Flexible and adaptable
- Relationship building
- Organization and time management
- Excellent communication
- Organizational skills
- Technical troubleshooting
Timeline
Fraud MSR II
Navy Federal Credit Union
06.2023 - Current
Flooring Sales Specialist
Home Depot
11.2020 - 08.2023
Fast Food Cook
Zaxbys
07.2017 - 02.2020
High School Diploma -
Pine Forest High
Similar Profiles
GENEVA CASTANEDAGENEVA CASTANEDA
Member Service Representative III - MLO at Navy Federal Credit UnionMember Service Representative III - MLO at Navy Federal Credit Union
Leighton EllsworthLeighton Ellsworth
Collections Consoler at Navy Federal Credit UnionCollections Consoler at Navy Federal Credit Union
Ryleigh LockeRyleigh Locke
Member Service Representative 2 at Navy Federal Credit UnionMember Service Representative 2 at Navy Federal Credit Union