David Mansaray

Healthy Communities Living Together. Springfield, Virginia April – Present

• As a Project facilitator I also begin a project by defining its scope or goals, using input from the client. With the guidance of my supervisor I then create a plan that itemizes the individual activities, data, and resources needed to complete the project. In addition, I ensure that the plan estimates costs, identifies potential risks, and specifies a timeline for completion.

• Assist in Development project plans to include information such as objectives, funding, schedules, and staffing

• Work on Assigned duties or responsibilities by the project manager

Relate with project supervisor and identify and resolve problems

• Ensure that Monitor project milestones and deliverables are met.

• Produce and distribute project documents

• Encouraged collaborative problem solving through active listening techniques.

• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Worked effectively in team environments to make the workplace more productive.
• Completed day-to-day duties accurately and efficiently.
• Engaged in sporting and extra physical activities.

•Digital User Literacy: Educated an expansive cohort of end-users on CETRIX nuances, ensuring robust application accessibility, engendering user confidence, and upholding uninterrupted operational momentum during critical transitions. •

• Software Deployment: Spearheaded the intensive rollout of Windows 10 across the institution, aligning with company’s software mandates, fostering compliance, and underpinning an enhanced digital workspace for all.

• Holistic Support: Offered tiered, multi-channel assistance—via phone, email, in-person, and remote—to end-users; resolved multifaceted ticketing concerns, cultivating an environment of prompt responsiveness and user reassurance.

• Advanced Troubleshooting: Meticulously tackled hardware & software issues across an array of devices—desktops, laptops, mobile devices, and network peripherals—ensuring optimal uptime, performance, and end-user satisfaction.

• Integrated Deployment: Orchestrated the introduction of Windows 10 on varied hardware platforms, including both Thin & Thick client laptops, ensuring streamlined compatibility, performance enhancement, and resilient infrastructure.

• Mobile Infrastructure Management: Piloted the imaging & integration of new PCs, facilitating their seamless induction into existing networks and systems, optimizing functional adaptability, and ensuring continuity in operational dynamics.

• On-site Excellence: Embarked on site-specific missions across diverse locations, ensuring firsthand tech interventions, while emphasizing meticulous cable management, safeguarding both aesthetic and functional aspects of the deployments.

• Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
• Provided emotional support to family members regarding end-of-life decisions.
• Reported changes in patient condition to registered nurse or physician.
• Assisted patients with activities of daily living such as bathing, grooming, and dressing.
• Took temperature readings orally or rectally as instructed by the RN or MD.
• Observed patients for any changes in their physical or mental condition.
• Transported patients to treatment units, using wheelchair or stretcher.