Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Maroshick

Chandler,AZ

Summary

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Organized and motivated employee eager to apply time management and organizational skills in various environments.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Swail Ground Service Inc
Chandler, Arizona
09.2023 - Current
  • Conducted pre-trip and post-trip inspections to guarantee safe transportation.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Notified customers of delays to decrease calls to support.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Utilized street maps to plan and determine most efficient routes.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Handled merchandise in accordance with product handling standards.
  • Navigated routes with relevant map programs and GPS systems.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Transported and safely delivered items to prevent damage or loss.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Presented order bills and collected payments for deliveries.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Reported delays and accidents to stations using telephones or two-way radios.

Warehouse Worker/Driver

Wallcon
Gilbert, AZ
06.2023 - 09.2023
  • Managed forklift operations to ensure seamless loading and unloading processes. Proficient in constructing trim pallets, offloading delivery trucks, and securing pallets with shrink wrap.
  • Utilized strategic planning to enhance warehouse organization, optimizing space usage for increased stock volume.
  • Operated forklifts to fill or empty overhead spaces.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Recognized defective material and reported issues to management.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Used pallet jacks to move items to and from warehouse locations.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Staged and sorted multiple types of products for loading.
  • Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
  • Filed requisitions for out of stock items and supplies.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Tagged and wrote identifying information on containers, boxes and cargo.

Warehouse Package Handler

UPS
Mesa, AZ
08.2023 - 08.2023
  • Sorted packages and efficiently unloaded and loaded trailers
  • Resolved conveyor system issues by clearing jams and blockages.
  • Picked products using RF scanner to fill orders.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Assisted in loading delivery trucks with prepared packages.
  • Sorted packages to appropriate slide, line or belt for final distribution.

Delivery Driver

Swail Ground Service Inc.
02.2023 - 06.2023
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Notified customers of delays to decrease calls to support.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Handled merchandise in accordance with product handling standards.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Utilized street maps to plan and determine most efficient routes.

Courier/Delivery Driver

FedEx Express
Tempe, Arizona
08.2021 - 01.2023
  • Deliver packages, customer service, pre-trip, and post-trip.
  • Answered shipment and delivery questions concerning estimated times of arrival.
  • Reported issues to supervisors resulting in increased customer satisfaction.
  • Communicated with dispatchers, management and colleagues to form lasting partnerships.
  • Checked and secured package loads before deliveries.
  • Picked up medical specimens from local care providers for delivery to laboratory.
  • Documented pickups and deliveries and submitted reports after shift.
  • Quickly responded to customer inquiries to improve business relationships.
  • Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Sorted shipments and scheduled routes to meet company standards and time requirements.
  • Maintained adherence to stringent delivery deadlines.
  • Communicated customer complaints, requests and feedback to company management.
  • Answered customer questions on courier features of service, keeping customers informed about company and services.
  • Documented items transported, recipient information and problems.
  • Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
  • Coordinated parcel delivery using strong time management skills.
  • Developed delivery route understanding to avoid high traffic and construction areas.
  • Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
  • Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
  • Sorted parcels according to delivery route.
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Used cell phones or tablets to upload time, delivery and shipment information into company website or database.

Merchandiser

PepsiCo
Maricopa, AZ
03.2021 - 08.2021
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Recorded quantity, type and value of materials or items received.
  • Provided customer service to ensure satisfaction.
  • Provided exceptional customer service to all customers.
  • Developed strategies to enhance customer service standards.
  • Implemented performance review process for customer service staff.
  • Successfully oversaw household errands and fulfilled important duties.
  • Participated actively in team efforts, contributing to the achievement of project objectives and adherence to deadlines.
  • Variety of machinery and tools, safely and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Grocery Clerk

Frys Food
Maricopa, Arizona
06.2019 - 07.2020
  • Processed special orders for customers including retrieving items from other stores if needed.
  • Reported any mechanical malfunctions or damages to supervisor immediately upon discovery.
  • Maintained communication with dispatch office regarding delivery status updates.
  • Adhered to all applicable laws governing the safe operation of a commercial motor vehicle.
  • Ensured that all cargo was properly secured before transporting it to its destination.
  • Responsible for maintaining cleanliness of equipment used on a daily basis.
  • Provided customer service in a professional manner.
  • Resolved customer service issues as needed.
  • Generated reports summarizing customer service statistics.
  • Provided customer service support to internal departments.
  • Created detailed reports for customer service issues.
  • Assisted servers in providing outstanding customer service.
  • Trained new managers on store procedures, policies, and customer service, promoting outstanding customer service.

Frozen Clerk

Shoprite Store
Plainview, NY
10.2018 - 06.2019
  • Operated forklifts for loading and unloading heavy objects onto trucks or pallets for storage purposes.
  • Loaded and unloaded cargo onto trucks in a timely manner.
  • Provided assistance in loading and unloading trucks during peak times.
  • Unloaded delivery trucks using appropriate tools and equipment.
  • Loaded and unloaded trucks with merchandise as needed.
  • Maintained records of circulation activity including number of items checked out, overdue books, and lost and damaged materials.
  • Provided reference assistance to patrons searching for specific information within their area of expertise.
  • Processed interlibrary loan requests by retrieving requested material from other libraries.
  • Responded to patron inquiries regarding location of materials.
  • Checked shelf inventory for accuracy.

Education

Master of Arts - Dance And Business

NYU University
New York, NY
05-2012

Skills

  • Package scanning
  • Mileage Tracking
  • Order Verification
  • Equipment Operation
  • Dispatch Communication
  • Goods Transport
  • Vehicle Maintenance
  • Cargo Handling
  • Product Promotion
  • DOT Compliance
  • Responsible driver
  • Valid Driver's License
  • Clean MVR
  • Vehicle inspections
  • Experienced manual transmission driver
  • Quality Assurance
  • Payment Collection
  • GPS Navigation
  • Tractor-trailer driving
  • Load Balancing
  • Local routes understanding
  • Stocking and Inventory
  • Time management skills
  • Shopping Orders
  • Safe Driving Record
  • Licensed driver in Arizona

Timeline

Delivery Driver

Swail Ground Service Inc
09.2023 - Current

Warehouse Package Handler

UPS
08.2023 - 08.2023

Warehouse Worker/Driver

Wallcon
06.2023 - 09.2023

Delivery Driver

Swail Ground Service Inc.
02.2023 - 06.2023

Courier/Delivery Driver

FedEx Express
08.2021 - 01.2023

Merchandiser

PepsiCo
03.2021 - 08.2021

Grocery Clerk

Frys Food
06.2019 - 07.2020

Frozen Clerk

Shoprite Store
10.2018 - 06.2019

Master of Arts - Dance And Business

NYU University

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David Maroshick