Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

David Marquez

Orange City,FL

Summary

Highly motivated Bilingual individual with extensive customer service, restaurant and retail sales experience. Dependable, & punctual professional with track record of driving every employers revenue, improving buying experience & giving customers their best meal experience company profile. Consistently recognized for performance and excellence as Employee of The Month in the restaurant industry..

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sales Associate

Dollar General
02.2024 - Current
  • Managed efficient cash register operations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Solved customer challenges by offering relevant products and services.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.

AM Prep/Lead Line Cook

Outback Steakhouse
08.2015 - 01.2024
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
  • Mentored new hires on company policies, procedures, and best practices to ensure seamless integration into the team.
  • Upheld strict adherence to food safety regulations by regularly sanitizing workstations and monitoring cooking temperatures for optimal results.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Communicated with management on food inventory stock to request order placement.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Increased customer satisfaction rates by promptly addressing concerns and providing solutions to any issues that arose during service.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Handled portion control activities according to specified instructions provided by chef.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Assisted executive chef in menu planning by researching current culinary trends and suggesting unique flavor combinations.
  • Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.

Line Cook

Pisces Rising Fresh Seafood & Steakhouse
06.2011 - 07.2015
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Grilled meats and seafood to customer specifications.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
  • Plated and presented all dishes to match established restaurant standards.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Education

High School Diploma -

Miami Sunset Senior High School
Miami, FL

College Completion Diploma - Culinary Arts

Le Cordon Bleu College of Culinary Arts- Orlando
Orlando, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building

Accomplishments

  • Awarded “Employee of the Month” in 2019.

Certification

  • First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
  • [Culinary Association Entry] American Culinary Federation, In 2010

Languages

Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Dollar General
02.2024 - Current

AM Prep/Lead Line Cook

Outback Steakhouse
08.2015 - 01.2024

Line Cook

Pisces Rising Fresh Seafood & Steakhouse
06.2011 - 07.2015

High School Diploma -

Miami Sunset Senior High School

College Completion Diploma - Culinary Arts

Le Cordon Bleu College of Culinary Arts- Orlando

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