David Marquis

• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Maintained quality assurance and customer satisfaction objectives.
• Inspected equipment to identify areas of wear or causes of malfunctions.
• Observed equipment operation to diagnose and troubleshoot reported issues.
• Applied critical thinking and research to address complex issues.
• Maintained compliance with regulatory standards and safety requirements.
• Organized work to meet demanding production goals.
• Tested components and systems to evaluate performance and identify concerns.
• Completed job reports and logs immediately following service calls.
• Addressed routine equipment maintenance according to established schedule.
• Performed complex mechanical alignments and equipment calibration to meet quality standards.
• Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
• Tracked and recorded parts and labor costs related to each service call.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Tested systems, noting issues and completing preventive maintenance.

• Sorted mail according to size, shape and destination.
• Used automated mail processing equipment to sort and collate mail.
• Prepared reports to track mail volumes, fees and other related data.
• Moved bulk containers and large parcels with forklifts.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
• Planned routes and service updates to improve customer satisfaction.
• Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
• Weighed mail and computed pricing amounts.
• Provided service and sales to walk-in customers.
• Monitored inventory of postage stamps and made orders to replenish.
• Used computer systems to track packages and update client information.
• Utilized customer service skills to provide exceptional service for repeat clientele.
• Added accurate data entry into computer system to complete transactions.
• Skilled at working independently and collaboratively in a team environment.

• Orders.
• Stock of merchandise.
• Labeling and inventory
• Cashier

• Replacement and unloading of merchandise truck
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.

• Tracked orders and notified customers of status or potential delays.
• Generated documentation and information required for customer shipments.
• Conducted investigations to resolve issues related to logistics and cargo movements.
• Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
• Monitored inbound and outbound freight operations to establish timely delivery of packages.
• Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
• Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
• Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
• Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
• Generated monthly performance reports to track and analyze shipping trends.
• Developed strategies to optimize utilization of available resources.
• Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
• Liaised with internal and external stakeholders to facilitate smooth operations.
• Registered vendors and customers on database to maintain updated roster.
• Coordinated shipments and tracked progress to facilitate timely delivery.
• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
• Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
• Built and established relationships with staff and vendors.
• Monitored performance of logistics operations to identify areas for improvement.
• Updated and maintained databases to track shipments and inventory.
• Managed inventory levels to verify availability of stock for customer orders.
• Prepared and presented reports to management on logistics performance.
• Analyzed customer requirements and provided customized logistics solutions.
• Devised routing plans and schedules to facilitate safe and timely delivery of goods.
• Developed and implemented strategies to reduce costs and improve quality of service.

• Tracked orders and notified customers of status or potential delays.
• Generated documentation and information required for customer shipments.
• Conducted investigations to resolve issues related to logistics and cargo movements.
• Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.

• Tracked orders and notified customers of status or potential delays.
• Generated documentation and information required for customer shipments.
• Conducted investigations to resolve issues related to logistics and cargo movements.
• Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
• Monitored inbound and outbound freight operations to establish timely delivery of packages.
• Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Executed record filing system to improve document organization and management.
• Created and maintained databases to track and record customer data.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Developed strategies to streamline and improve office procedures.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Entered and maintained billing information in company internal databases for accessibility.
• Verified accuracy of billing data and corrected discrepancies.
• Monitored outstanding invoices and performed collections duties.
• Managed invoicing and payment processing operations.
• Executed billing tasks and recorded information in company databases.
• Generated daily, weekly and monthly reports for billing department.
• Handled account payments and provided information regarding outstanding balances.
• Completed and processed purchase orders and customer invoices each quarter.
• Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
• Performed guard duties by making judgment decisions within proper policy and procedures.
• Screened incoming employees, personal belongings, and shipments for security concerns.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Oversaw credentialing activities for all employees, contractors and consultants.
• Completed vulnerability scans to identify at-risk systems and remediate issues.
• Managed and supported organization-wide privacy and security management measures.
• Guided periodic property safety inspections and oversaw remedial action for potential hazards.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Examined doors, windows and gates to verify security.
• Investigated suspicious activities and persons to maintain security of premises.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

• Sorted mail according to size, shape and destination.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
• Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
• Weighed mail and computed pricing amounts.
• Upsold postal services like insurance and tracking.
• Monitored inventory of postage stamps and made orders to replenish.
• Used automated mail processing equipment to sort and collate mail.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Prepared reports to track mail volumes, fees and other related data.
• Provided service and sales to walk-in customers.
• Planned routes and service updates to improve customer satisfaction.
• Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
• Added accurate data entry into computer system to complete transactions.
• Utilized customer service skills to provide exceptional service for repeat clientele.
• Used computer systems to track packages and update client information.
• Set staff schedules to optimized coverage of all areas.
• Monitored performance of junior team members and offered support.
• Moved bulk containers and large parcels with forklifts.
• Money orders