David Martin
Fort Wayne,IN
Summary
Objective
To provide professional development, maximize services, and maintain new and vested relationships as a Servant Leader
HIGHLIGHT OF CHARACTERISTICS
Highly skilled and enthusiastic professional with more than 5 years of experience managing operations in commercial and medical facilities.. Successfully oversee staffing needs, supply management and environmental concerns. Develop and lead productive and efficient cleaning staff and leaders. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
EMS Supervisor
US Department of Veterans Affairs
09.2022 - Current
- Administrative duties, prioritize plans, schedule, and work assignments, and training
- Keeps time and attendance records and approves/disapprove leave/time off
- Evaluates subordinates performance, recommends awards, handles disciplinary action, resolves grievances
- Works with all other departments in planning, project needs, staffing, budget request, recommends scheduling project timelines
- Trains staff on all Standard Operating Procedures, techniques, and methods of VA and it’s stakeholders.
Project Manager
TNT
01.2016 - Current
- Management & Logistics (Purchasing & Inventory)
- Bidding & Proposals Management
- Identified plans and resources required to meet project goals and objectives.
- Maintained open communication by presenting regular updates on project status to customers.
- Achieved optimization by analyzing material and labor costs.
EMS Supervisor
Veterans Hospital Administration
07.2021 - 03.2022
- Prioritize plans, schedule, and work assignments, and training
- Keeps time and attendance records and approves/disapprove leave/time off
- Evaluates subordinates performance, recommends awards, handles disciplinary action, resolves grievances
- Works with all other departments in planning, project needs, staffing, budget request, recommends scheduling project timelines.
EMS Housekeeping Aide
Veterans Hospital Administration
05.2019 - 07.2021
- Followed Disease and Infection Control prevention measures
- Handled various bio and environmental hazardous waste
- Maintained cleanliness of exam rooms, specialty areas, and offices
- Assisted with the overall quality of safety & care of veterans
General Manager
Little Caesars
11.2018 - 04.2019
- Works productively and supervises restaurant Colleagues
- Promoted positive atmosphere, completed orders within service time goals, according to the Customer Service Standards and the Priority Guidelines
- Prepared and ensures consistent, high-quality products are served to customers
- Displayed the proper image and follows Little Caesars policies, procedures and standards
- Cleaned and organizes work stations and ensures the standards for restaurant image are maintained as directed by management and as required by the local health department
- Performed cash management responsibilities and ensures compliance by Colleagues to all safety and security procedures
- Provided direction and feedback to Colleagues and follows up by coaching/counseling
- Performed the tasks associated with food and paper controls, labor, and utility cost controls and monitors shift activities to ensure compliance
- Completed all daily paperwork neatly and accurately
- Followed all procedures associated with opening and closing the restaurant, appropriately handles unexpected occurrences, and notifies appropriate parties in a timely fashion
- Trained and mentored all staff for succession planning.
Photographer Sales Specialist
Lifetouch
10.2017 - 04.2018
- Digitally edited photos to enhance appearance.
- Photographed high-quality images for various print and digital projects.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Edited, toned, captioned, and uploaded photographs for publication.
- Selected and set up appropriate props, backdrops, and lighting.
- Assisted clients with creative ideas for photography needs.
- Managed team of photographers for special projects.
Assistant Manager Trainee
Orshelns
11.2016 - 02.2017
- Operated store in absence of Store Manager
- Manged opening and closing store procedures
- Assisted in organizing and overseeing assignments to drive operational excellence
- Managed and trained associates of merchandising and inventory
- Met customers needs and sales goals.
Recreations Program Manager
Spring Creek Homes
04.2016 - 06.2016
- Implement programs and activities
- Assess clients abilities, needs, and limitations
- Encourage enriched life skills
- Support and maintain safe and healthy environment
- Train staff in security and (RTI) intervention modules
- Assist in all other areas of residential care
- Mediation and advocation.
Cleaning Technician
Office Pride
11.2014 - 12.2015
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Handled equipment, chemicals, and materials properly and with caution.
- Operated buffers and burnishers to clean and polish floors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Event Coordinator/Environment Manager
Self Employed
01.2013 - 11.2014
- Coordinating and organizing projects & social events
- Part time Director of family wedding and event planning business
- Videographer, photographer, DJ/MC fill in
- Residential & commercial set up/tear down
- Waste removal, housekeeping, property maintenance
- Contract work.
Resident Manager
Volunteers of America
01.2012 - 05.2012
- Maintain operational control of the facility in the absence of senior staff
- Complete and maintain client intake information
- Maintain appropriate professional boundaries and confidentiality
- Facilitate educational, employment and recreational groups
- Control contraband in facility through general observation and room searches.
Retail Representative
Crossmark
03.2011 - 08.2011
- Schedule tasks weekly basis to meet execution objectives
- Executes retail merchandising tasks as scheduled
- Performs stores/tasks in efficient/cost effective manner
- Reports completed retail tasks
- Communicates effectively with store personnel.
Restore Contracting-Insurance Claims Specialist
Abelard Construction
07.2010 - 12.2010
- Provided clients with free property inspections
- Assisted clients in filing claims and develop action plan
- Followed up with adjuster to process claims
- Litigated claim and damage to property
- Recovered loss and select materials for damage.
- Conducted risk evaluations on claims settlement proposals to encourage sound decision-making regarding settlement offers.
Merchandise Customer Advisor
Sears Holding Corp
09.2008 - 08.2009
- Stock backroom and sales floor
- Answer inquiries about shoes, sales, etc
- Maintain inventory selection
- Provide quality customer service.
Professional Medical Billing Insurance Verifier
Fort Wayne
09.2007 - 08.2008
- Verify insurance eligibility and patient demographic information
- Established contact with ordering physician's office to resolve any issues or to collect missing vital information.
- Posted payments to accounts and maintained records.
- Generated reports to track insurance verifications and claim progress.
- Update personal insurance info
- File/document interdepartmental records.
- Managed office bookkeeping with insurance billing and patient payments.
Neurodevelopment Specialist
Jacobs Ladder Neurodevelopment Center
08.2006 - 07.2007
- Program coordination and supervision of clients
- Completion of Weekly/Monthly Evaluations
- Facilitation of fine and gross motor skill development
- Execution of Life Skill Classes
- Daily Occupational Therapy.
Sales Floor Representative
Target
09.2005 - 03.2006
- Stock and request merchandise for guest purchase
- Set end-caps and zone sales floor to planogram
- Rewrap open packages and restock abandons and returns
- Respond to cashier request for guest assistance
- Answer phone inquiries of merchandise inventory and price.
Student Information-Information Technician
IPFW
08.2004 - 04.2005
- Answered course, program, and building information questions
- Developed and issued student and staff identification cards
- Processed and collected fees for gymnasium memberships
- Sorted and tracked departmental mail
- Setting up conference rooms for parties, meetings, etc.
Resident Assistant/Office Assistant
IPFW Upward Bound
05.2004 - 08.2004
- Maintained enriched academic environment
- Developed social educational activities
- Supervised residents and scheduled events
- Developed evaluation methods and forms
- Tracked and recorded students academic and disciplinary progress.
Office Assistant
American Campus Communities
08.2003 - 05.2004
- Processed and reviewed applications submitted for residential housing
- Answered questions regarding qualifications, specification, and enmities
- Maintained the Leasing Agency Management system
- Collected and recorded applicants down payment and fees
- Inventoried office equipment and materials.
Education
In Progress
Indiana Purdue of Fort Wayne
Fort Wayne, INAssociate of Science - Business
Purdue North Central
Westville, IN01.2003
Skills
- Administrative Assistant
- Staff Management
- Organizational Skills
- Excellent Communication
- Training and mentoring
- Analytical Skills
- Patient Relations
- Patient Safety
- Problem-solving abilities
- Analytical Thinking
- Professionalism
- Employee Supervision
Relocation
Fort Wayne, IN
Personal Information
Title: Enthusiastic Servant Leader
Accomplishments
Military Service Branch:
US Airforce Service Country: United States Rank: E2 1991 to 1992
MOS: Air Launched Missile Maintenance Specialist
Discharge: Under Honorable Conditions
Commendations: Desert Shield
Certification
Certifications:
Conflict and Mediation Resolution
Affiliations
Mens Fraternity -3 Years (
Indiana Healthy Marriage & Family Coalition - Trainer
Timeline
EMS Supervisor
US Department of Veterans Affairs
09.2022 - Current
EMS Supervisor
Veterans Hospital Administration
07.2021 - 03.2022
EMS Housekeeping Aide
Veterans Hospital Administration
05.2019 - 07.2021
General Manager
Little Caesars
11.2018 - 04.2019
Photographer Sales Specialist
Lifetouch
10.2017 - 04.2018
Assistant Manager Trainee
Orshelns
11.2016 - 02.2017
Recreations Program Manager
Spring Creek Homes
04.2016 - 06.2016
Project Manager
TNT
01.2016 - Current
Cleaning Technician
Office Pride
11.2014 - 12.2015
Event Coordinator/Environment Manager
Self Employed
01.2013 - 11.2014
Resident Manager
Volunteers of America
01.2012 - 05.2012
Retail Representative
Crossmark
03.2011 - 08.2011
Restore Contracting-Insurance Claims Specialist
Abelard Construction
07.2010 - 12.2010
Merchandise Customer Advisor
Sears Holding Corp
09.2008 - 08.2009
Professional Medical Billing Insurance Verifier
Fort Wayne
09.2007 - 08.2008
Neurodevelopment Specialist
Jacobs Ladder Neurodevelopment Center
08.2006 - 07.2007
Sales Floor Representative
Target
09.2005 - 03.2006
Student Information-Information Technician
IPFW
08.2004 - 04.2005
Resident Assistant/Office Assistant
IPFW Upward Bound
05.2004 - 08.2004
Office Assistant
American Campus Communities
08.2003 - 05.2004
In Progress
Indiana Purdue of Fort Wayne
Associate of Science - Business
Purdue North Central
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