Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DAVID MARTIN

Muscatine,IA

Summary

Results-driven Operations Manager known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations management and positive team dynamics.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Production Operator

American Ordnance
Middletown, IA
03.2024 - Current
  • Monitored machinery to identify concerns, make corrections, or report complex problems.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
  • Prepare TNT for Melt and monitor and record process for engineering.
  • Sump and clean all finished materials for reuse in the construction process.
  • Pour and move liquid TNT into steel heads.
  • Drill out poured TNT as required for the assembly process.
  • Weigh completed heads to assure required weights are met per engineering specifications.
  • Package completed war head per company SOP to assure safe shipments to specific destinations.
  • Complete involvement from melt to assembly.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Promoted to Team Lead for demonstrating strong leadership skills, expertise in assigned tasks, and effective training abilities

BRANCH SALES MANAGER

Cleary Building Corp
03.2023 - 01.2024
  • Spearheaded comprehensive branch management activities encompassing staffing supervision, payroll administration,
    P&L oversight, daily report generation , human resources and sales management
  • Utilized DreamMaker, a 3D design system, to proficiently create building designs and assist clients in visualizing the structures during sales presentations
  • Managed and supervised crew members to ensure timely completion of construction projects while adhering to proper techniques and safety protocols.
  • Demonstrated exceptional multitasking skills while handling numerous ongoing tasks in a fast-paced and challenging work environment.
  • Acquired valuable construction knowledge for professional growth.

TERRITORY SALES MANAGER

NCP Industries
06.2022 - 02.2023
  • Collaborated with management to devise tactics for expanding customer base in specific region
  • Established long-term business partnerships through consistent follow-up and relationship building activities
  • Coordinated closely with internal departments including Logistics and Customer Service teams
  • Engaged in routine meetings with regional teams to discuss achievements and obstacles
  • Expanded territory and coverage to include multiple states, gaining regional management experience.
  • Identified and developed connections with influential individuals in target industries
  • Developed and executed effective sales strategies, leading to market share growth in assigned region.
  • Analyzed customer feedback to identify potential opportunities for increasing sales.
  • Assisted customers with product selection based on their individual needs.
  • Developed and implemented sales plans to achieve regional goals.
  • Conducted market research to identify new business opportunities within the territory.
  • Collaborated with marketing teams to develop campaigns that will drive more sales in the territory.

STORE MANAGER

RP Lumber
06.2021 - 06.2022
  • Led and motivated team members to enhance store productivity and efficiency
  • Conducted training sessions to educate employees on cash handling protocols, encompassing tasks such as daily deposits, credit card payments, and end-of-day reconciliation of register funds.
  • Performed candidate assessments and selected employees to fulfill team needs
  • Solved team members' and customers' problems while resolving conflicts
  • Ensured smooth functioning of store operations
  • Managed inventory levels through strategic ordering, sales trend analysis, and order adjustments
  • Addressed employee issues, performed necessary corrective actions, and terminated employment when required.
  • Ensured efficient storage and organization of products in both storage spaces and retail shelves
  • Monitored customer service levels and implemented necessary changes to enhance customer satisfaction
  • Gained experience in navigating company transitions amidst buyouts.

OUTSIDE SALES REPRESENTATIVE

Riverstone Building Materials
01.2021 - 06.2021
  • Successfully identified and pursued potential clients through various methods including cold-calling, networking, and referrals
  • Maximized efficiency and time in the field through strategic planning and organization of routes within territory
  • Upsold and introduced new products to existing accounts, resulting in increased sales.
  • Addressed customer concerns in a timely and professional manner
  • Coordinated customer visits and sales presentations for new product promotion.
  • Maintained high levels of client satisfaction through consistent follow-up calls on product and service delivery
  • Consulted on business growth by introducing new product lines to client operations
  • Formulated and implemented strategic partnerships for immediate growth.

DISTRICT SALES MANAGER

Sioux City Brick-Glen Gery
03.2016 - 11.2020
  • Drove sales through account development strategies and relationship-building
  • Conducted presentations and product demonstrations to potential clients
  • Negotiated contracts terms and conditions to close sales
  • Made outbound calls to prospects to identify high-quality opportunities
  • Developed and implemented a sales strategy that increased year-over-year growth by 20%
  • Resolved customer complaints quickly while maintaining strong relationships with clients
  • Established relationships with key customers in the region, resulting in long-term partnerships
  • Monitored competitor activity and pricing strategies to ensure competitive advantage
  • Oversaw multiple stores by reviewing sales reports and implementing staff changes
  • Reviewed monthly financial statements to assess budgeting accuracy and suggest corrective action when necessary
  • Analyzed market trends to identify new opportunities for product promotion and distribution expansion
  • Utilized CRM software tools to track performance metrics and analyze sales data for forecasting purposes.

INSIDE ACCOUNT MANAGER

JMF Company
11.2014 - 12.2015
  • Conducted in-depth market analysis and research to identify new sales opportunities
  • Created detailed reports on customer accounts, such as sales trends and customer feedback
  • Utilized CRM software to track customer interactions and manage account information
  • Monitored customer activity and provided proactive solutions when potential issues arise
  • Implemented processes that increased efficiency and improved overall workflow within the organization
  • Developed and maintained relationships with customers to ensure customer satisfaction
  • Participated in regular meetings with internal stakeholders to provide updates on account progress
  • Resolved complex customer inquiries in a timely manner while maintaining high levels of service quality
  • Worked closely with senior leadership team members to identify areas for growth and improvement
  • Negotiated contracts with clients for favorable terms and pricing structures.

SALES REPRESENTATIVE

King's Material
05.2011 - 12.2014
  • Demonstrated excellent customer service skills when dealing with client inquiries
  • Communicated product features, advantages, and benefits to customers
  • Developed and maintained relationships with customers to ensure repeat business
  • Developed and maintained strong customer relationships and networks within designated sales territory
  • Managed customer accounts by providing accurate information on product availability and pricing
  • Called and met with regular and prospective customers to build long-term customer relationships and networks
  • Generated leads and maintained lists of prospective customers.

BRANCH MANAGER

Connor Company
04.2001 - 12.2010
  • Directed daily branch operations, achieving monthly sales goals
  • Managed daily operations such as cash management, opening and closing procedures, and account maintenance
  • Maintained high level of employee morale to minimize turnover and maximize customer satisfaction
  • Facilitated efficient communication between branch and corporate headquarters on a daily basis.
  • Managed branch's organizational and documentation compliance procedures.
  • Assessed employee job performance and contributions through comprehensive reviews during the appraisal process.
  • Prepared monthly reports highlighting branch performance metrics: sales volume, profitability, and customer satisfaction scores
  • Maximized productivity, efficiency, and potential by effectively managing direct reports
  • Successfully coached a team in offering impactful solutions and advice aimed at improving client financial well-being.
  • Recruited, trained and supervised a team of 10+ employees, resulting in improved employee morale and productivity
  • Introduced new products and services, enhancing customer engagement
  • Managed precise documentation of transactions, adhering to banking regulations
  • Coordinated promotional events designed to attract new customers into the branch network
  • Oversaw individual accountability for cash handling.

STORE MANAGER

Lowe's Home Improvement
02.1995 - 04.2001
  • Provided leadership and motivation to team members to increase productivity and efficiency within the store
  • Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds
  • Interviewed and hired prospective employees according to team needs
  • Solved problems and resolved conflicts for team members and customers
  • Oversaw day-to-day store operations to foster efficient and profitable operations
  • Mentored new employees on store policies and procedures while providing guidance and support in their roles
  • Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly
  • Created weekly work schedules to meet staffing needs while controlling labor costs
  • Tracked store inventory and ordered new products to prevent shortages
  • Conducted regular performance reviews with staff to ensure job expectations were met or exceeded
  • Set sales targets and budgets for team leads and employees to follow
  • Analyzed sales data to identify areas of improvement and develop strategies for increasing revenue
  • Implemented loss prevention strategies, alleviating shrink
  • Established efficient inventory management system to maximize sales and reduce costs.

Education

HIGH SCHOOL DIPLOMA -

Knoxville High School
01.2005

Carl Sandburg College

Skills

  • Territory Management
  • Sales Expertise
  • Time Management
  • Staff Development
  • Policy and Procedure Implementation
  • Interpersonal Communications
  • Recruiting and Hiring
  • Client Relations
  • Microsoft Office Expertise
  • Leadership
  • Sales Management
  • CRM Software
  • Coaching and Mentoring
  • Verbal and Written Communication
  • Goals and Performance
  • Reliability and punctuality
  • Manufacturing
  • Adaptable to change
  • Material quality control
  • Assembly and production
  • Safety Protocols Adherence
  • Materials Handling
  • Equipment monitoring
  • Machine Operations
  • Material quality inspection
  • Shipping support
  • Materials Management
  • Assembly line experience
  • Stress Tolerance

Certification

Dale Carnegie Human Relations and Skills Certification

Timeline

Production Operator

American Ordnance
03.2024 - Current

BRANCH SALES MANAGER

Cleary Building Corp
03.2023 - 01.2024

TERRITORY SALES MANAGER

NCP Industries
06.2022 - 02.2023

STORE MANAGER

RP Lumber
06.2021 - 06.2022

OUTSIDE SALES REPRESENTATIVE

Riverstone Building Materials
01.2021 - 06.2021

DISTRICT SALES MANAGER

Sioux City Brick-Glen Gery
03.2016 - 11.2020

INSIDE ACCOUNT MANAGER

JMF Company
11.2014 - 12.2015

SALES REPRESENTATIVE

King's Material
05.2011 - 12.2014

BRANCH MANAGER

Connor Company
04.2001 - 12.2010

STORE MANAGER

Lowe's Home Improvement
02.1995 - 04.2001

HIGH SCHOOL DIPLOMA -

Knoxville High School

Carl Sandburg College

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DAVID MARTIN