With a proven track record at Houston Tank Services, I excel in operations management and customer service, enhancing business efficiency and client satisfaction. My expertise includes meticulous documentation and fostering strong relationships, leading to significant repeat business and a zero-accident driving record. Skilled in both strategic business planning and team leadership, I deliver exceptional results.
Overview
13
13
years of professional experience
Work History
Owner Operator
David Martin
07.2024 - Current
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Over the Road Truck Driver
Houston Tank Services
06.2023 - 05.2024
Ensured timely deliveries by maintaining consistent communication with dispatchers and customers.
Maintained clean driving records by consistently obeying traffic laws, staying alert at all times, and prioritizing safe driving practices throughout every trip.
Contributed to accident-free driving records by exercising caution in high-traffic areas and following all safety regulations during road transports.
Expedited shipping processes by utilizing advanced GPS systems for efficient navigation along complex routes.
Owner
David MARTIN Express
10.2018 - 05.2023
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Over the Road Truck Driver
Houston Tank Services
08.2017 - 07.2018
Ensured timely deliveries by maintaining consistent communication with dispatchers and customers.
Maintained clean driving records by consistently obeying traffic laws, staying alert at all times, and prioritizing safe driving practices throughout every trip.
Contributed to accident-free driving records by exercising caution in high-traffic areas and following all safety regulations during road transports.
Expedited shipping processes by utilizing advanced GPS systems for efficient navigation along complex routes.
Demonstrated professionalism with accurate logbook entries, meeting all reporting requirements for hours of service and equipment conditions.
Facilitated successful deliveries under challenging weather conditions using defensive driving skills honed over years of experience navigating diverse terrains nationwide.
Guaranteed customer satisfaction by delivering shipments in excellent condition and promptly addressing any concerns or issues.
Managed paperwork accurately and efficiently, including bills of lading, driver manifests, and expense reports.
Owner/Operator Truck Driver
Armstrong Transportation
03.2015 - 07.2017
Managed day-to-day business operations.
Operated with safety and skill to avoid accidents and delays.
Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Maintained daily, legible DOT log book and submitted corresponding documents.
Owner/Operator Truck Driver
Maxx Transportation
06.2014 - 07.2015
Operated with safety and skill to avoid accidents and delays.
Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
Truck Driver /Owner/Operator Truck Driver
Star Transportation LLC
06.2012 - 10.2014
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Owner/Operator Truck Driver
Three SISTER Transportation
02.2013 - 05.2014
Operated with safety and skill to avoid accidents and delays.
Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
Education
High School Diploma -
Gadsden High School
Gadsden, TN
06-1977
Skills
Operations management
Documentation and reporting
Hiring
Business planning
Timeline
Owner Operator
David Martin
07.2024 - Current
Over the Road Truck Driver
Houston Tank Services
06.2023 - 05.2024
Owner
David MARTIN Express
10.2018 - 05.2023
Over the Road Truck Driver
Houston Tank Services
08.2017 - 07.2018
Owner/Operator Truck Driver
Armstrong Transportation
03.2015 - 07.2017
Owner/Operator Truck Driver
Maxx Transportation
06.2014 - 07.2015
Owner/Operator Truck Driver
Three SISTER Transportation
02.2013 - 05.2014
Truck Driver /Owner/Operator Truck Driver
Star Transportation LLC
06.2012 - 10.2014
High School Diploma -
Gadsden High School
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