Dynamic customer relations leader with proven success at The Best Movers, enhancing operational efficiency and driving a 15% increase in annual sales. Skilled in market analysis and team leadership, I excel in delivering exceptional service and implementing effective communication strategies to foster growth and satisfaction. Bilingual with a commitment to quality assurance.
Enhanced coordination efficiency by executing dispatch operations for two affiliated companies.
Conducted extensive market trend analysis to identify growth opportunities across several markets.
Coordinated evictions and trash outs with sheriff, ensuring compliance with regulations.
Performed pool cleaning and pressure washing to uphold facility standards.
Oversaw intake of supplies, organizing warehouse storage for easy access.
Maintained on-call status for emergencies, ensuring rapid response times.
Achieved Universal Certification in A/C and heating systems to expand service capabilities.
Coordinated efficient trash pickup and managed contracted eviction cleanings.
Oversaw subcontracted complex cleaning projects, ensuring appliance maintenance quality.
Performed office and commercial cleaning, including storefront window maintenance.
Installed TVs, picture frames, and ceiling fans; conducted roof repairs alongside minor plumbing and electrical work.