David Martinez
San Antonio,TX
Summary
Accomplished IT systems professional with 14 years of experience in high-stakes pharmaceutical manufacturing environments, skilled in maintaining compliance and minimizing unplanned downtime. Expertise includes ownership of multiple enterprise platforms at Viatris, such as server-side application configuration, middleware administration, identity management, and formal change control processes. Proactive Automation Engineer with a solid foundation in programming languages and automated testing methodologies, dedicated to enhancing production efficiency and product delivery. Proven ability to provide clear guidance and actionable solutions in technical support roles, ensuring positive customer interactions and seamless engineering operations.
Overview
14
14
years of professional experience
Work History
Automation Engineer
Viatris
03.2026 - Current
- Administer and uphold automation systems such as Optel track-and-trace and environmental monitoring platforms within regulated manufacturing environment.
- Deliver PLC programming assistance, HMI device enhancements, and system configuration adjustments to ensure production systems operate within specifications.
- Resolve intricate technical problems involving automation hardware, software, and IT infrastructure acting as technical liaison between engineering and IT teams.
- Administer system integrations and enhancements that optimize operational data visibility and production throughput.
- Collaborate on continuous improvement efforts and site-wide technology initiatives, achieving solutions within specified scope and timeframes.
- Developed automated test scripts to enhance software validation processes.
- Establish new manufacturing servers integrating all standalone manufacturing HMI setups into centralized server-client model.
Senior Application & Platform Administrator (Sr. IT Systems Technician)
Viatris
01.2018 - 03.2026
- Administered multiple server-hosted enterprise applications including Infor ERP LN, Infor Time Track, Vaisala EMS, Blue Mountain Calibration Manager, MP2 CMMS, SPC systems, and laboratory applications managing configuration, middleware dependencies, user access, and performance.
- Served as primary Tier 2 and 3 support for all administered platforms diagnosing and resolving application, access, and integration issues escalated from end users across Quality, Production, HR, Engineering, and Facilities.
- Executed all system changes through formal change management, including risk assessment, validation impact analysis, implementation planning, and post-change verification in full compliance with cGMP change control requirements.
- Enforced identity and access management (IAM) across all platforms using role-based access controls, least-privilege principles, and periodic access reviews aligned to security policy.
- Led application reconfiguration, data migration, and identity transitions during a major domain migration coordinating across IT, vendors, and business stakeholders to minimize downtime and validate successful cutovers.
- Supported system integration efforts between production, quality, and ERP platforms ensuring data flows were accurate, traceable, and compliant with site validation requirements.
- Maintained complete SOP libraries, system configuration documentation, and audit artifacts that consistently supported regulatory inspections without findings.
- Collaborated daily with IT Security, Quality Assurance, Engineering, Operations, and HR to troubleshoot production-impacting issues and implement lasting solutions.
- Partnered with vendors and internal infrastructure teams on server-side application upgrades, patch deployment coordination, and environment builds.
- Maintained 98% application availability across all administered platforms over an 8-year tenure spanning multiple upgrades, a domain migration, and numerous system enhancements.
- Built a documentation and access governance program recognized by Quality and Compliance leadership as a model for audit preparedness.
- Streamlined administrative processes to enhance operational efficiency across departments.
Compounding Technician
Viatris
04.2012 - 01.2018
- Operated automated manufacturing and compounding equipment in a cGMP environment, developing a hands-on understanding of how software, hardware, and operational processes interconnect on the production floor.
- Managed DEA-controlled substance inventory for active batches with strict documentation and compliance requirements.
- Coordinated with R&D, logistics, and production teams on batch scheduling, raw material preparation, and client-facing batch support.
- Operated compounding equipment to prepare high-quality pharmaceutical products efficiently.
- Ensured compliance with safety and regulatory standards throughout compounding processes.
Education
Bachelor of Business Administration - Cyber/Computer Forensics & Counterterrorism
The University of Texas At San Antonio (UTSA)
05-2022
Associate of Arts - Business Administration & Management
San Antonio College
12-2019
Skills
- IT technical proficiency
- Infrastructure oversight
- Helpdesk support management
- Software and hardware maintenance
- Project management
- Automation
- Expert troubleshooting abilities
- Identity management expertise
- Network administration expertise
- Technical documentation expertise
- Process improvement
- Continuous improvement
Accomplishments
- Documented and resolved applications latency issue on VPN which led to increased productivity.
- Achieved increased production metrics by introducing Statistical Processing Control software for various production measurement tasks.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved the landing of a multimillion-dollar contract by completing automation logic programming on a bottle line filler with accuracy and efficiency.
- Played a key role in a corporate acquisition and domain transition, successfully migrating all clients, servers, applications, network systems, and IT infrastructure to the new environment.
Certification
- Cisco Endpoint Security
- Google Data Analytics
- ITIL 4 Foundation
- Cisco Networking Basics
- AZ-900 Microsoft Azure Fundamentals
- Ready to Work Participant — Bexar County workforce readiness program
Languages
English
Spanish
Timeline
Automation Engineer
Viatris
03.2026 - Current
Senior Application & Platform Administrator (Sr. IT Systems Technician)
Viatris
01.2018 - 03.2026
Compounding Technician
Viatris
04.2012 - 01.2018
Bachelor of Business Administration - Cyber/Computer Forensics & Counterterrorism
The University of Texas At San Antonio (UTSA)
Associate of Arts - Business Administration & Management
San Antonio College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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