Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Organic Chemistry Research
Florida State University
09.2023 - Current
Wrote research papers, reports, reviews, and summaries regarding organic chemistry.
Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
Suite Server
Donald Tucker Civic Center
09.2023 - Current
Maintained a clean and organized dining area for an enjoyable guest experience.
Upheld the establishment''s reputation for excellent service by consistently adhering to its standards and protocols.
Resolved guest issues promptly, maintaining professionalism and poise in challenging situations.
Enhanced customer satisfaction by providing exceptional service and timely assistance.
Physician Shadow
Orlando Health
05.2023 - 08.2023
Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
Developed technical skills through training and shadowing experienced professionals.
Customer Service Representative
Publix
05.2023 - 08.2023
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Answered constant flow of customer calls with minimal wait times.
Food Runner
4 Rivers
05.2021 - 05.2022
Maintained speed of service for food orders while minimizing errors and complaints.
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Cleaned and sanitized food preparation and serving areas.
IT Infrastructure Manager at Florida A&M University / Florida State University College of EngineeringIT Infrastructure Manager at Florida A&M University / Florida State University College of Engineering
Research Lab Assistant at The Village, Florida Center for Reading Research, Florida State UniversityResearch Lab Assistant at The Village, Florida Center for Reading Research, Florida State University