David Matthews
Hudson,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Operations Manager
Exela Pharma Sciences
03.2024 - Current
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Ensured compliance with company policies as well as legal regulations at both federal and local levels.
- Developed systems and procedures to improve operational quality and team efficiency.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Supported upper management decisions with data-driven insights based on thorough analysis of relevant metrics.
Maintenance Manager
Gerresheimer Glass
08.2023 - 03.2024
- Supervised employee performance, preventive maintenance, and safety.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Ensured all OSHA and local compliances met all guidelines
- Worked with vendors to ensure all equipment are within acceptable and updated conditions
- Ensured all equipment was properly marked with safety signage along with calibration inspections conducted according to pm schedule
Operations Manager
Gerresheimer Glass
01.2022 - 08.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Controlled department budgets to decrease bottlenecks in production flow
- Met with customers to create fruitful relationships
- Worked with supervisors and leads in trainings to improve skill sets with the use of KATA trainings and development techniques
- Tracked all KPI’s for production and created action plans to improve
Process Optimization Specialist
Gerresheimer Glass
08.2015 - 12.2022
- Created content strategies for new and existing processes
- Optimized production line processes for maximum output
- Created and designed machine components to improve production efficiency and performance
- Installed new production vial lines in multiple plants and conducted training of employees on new equipment
- Created SOP’s for processes for new equipment
- Worked with Corning team to develop and test Valor glass in New Jersey plant
- Collect and analyze data to improve performance and efficiency of processes
- Project Manager of major multi million dollar machine rebuilding project
Shift Supervisor
Gerresheimer Glass
09.2012 - 08.2015
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained employees time in ADP
- Responded to and resolved customer questions and concerns.
- Set daily employee schedule that would meet all production needs and schedules
Education
Bachelor Of Business Administration - Project Management
Southern New Hampshire University
Manchester, NH02.2023
Diploma -
East Burke High School
Connelly Springs, NC06.1994
Skills
- Vendor Relationship Management
- Supply Chain Management
- Employee Scheduling
- Manage Contracts
Certification
Certified lean six sigma green belt
Accredited 2019 from SSAA
Accredited technical writing certification from Udemy 2017
Timeline
Assistant Operations Manager
Exela Pharma Sciences
03.2024 - Current
Maintenance Manager
Gerresheimer Glass
08.2023 - 03.2024
Operations Manager
Gerresheimer Glass
01.2022 - 08.2023
Process Optimization Specialist
Gerresheimer Glass
08.2015 - 12.2022
Shift Supervisor
Gerresheimer Glass
09.2012 - 08.2015
Bachelor Of Business Administration - Project Management
Southern New Hampshire University
Diploma -
East Burke High School
Certified lean six sigma green belt
Accredited 2019 from SSAA
Accredited technical writing certification from Udemy 2017
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