Summary
Overview
Work History
Education
Skills
Timeline
Generic

David McClain

Richmond Heights

Summary

Dynamic customer service professional with a proven track record at Lost Nation Sports Park, excelling in complaint handling and team cooperation. Recognized for enhancing customer satisfaction through effective problem-solving and strong communication skills. Adaptable and detail-oriented, consistently ensuring operational efficiency and a positive experience for all patrons.

Friendly and reliable individual with strong communication and interpersonal skills, well-suited for customer-focused roles. Understands importance of providing exceptional service and proficient in handling inquiries and resolving issues. Committed to contributing to positive customer experience and fostering long-term relationships.

Overview

4
4
years of professional experience

Work History

Customer Assistant

Lost Nation Sports Park
02.2024 - Current
  • Assisted customers with inquiries, providing product information and support to enhance satisfaction.
  • Managed inventory levels, ensuring availability of merchandise for customer purchases.
  • Collaborated with team members to streamline operations and improve service efficiency.
  • Trained new staff on customer service protocols and operational procedures.

Customer Assistance Associate

Little Caesars
02.2023 - 08.2023
  • Assisted customers with inquiries and resolved issues to enhance satisfaction.
  • Provided support in processing transactions accurately and efficiently.
  • Maintained knowledge of products to offer tailored recommendations to customers.
  • Collaborated with team members to streamline customer service operations.

Head Busser

Texas Roadhouse
09.2021 - 12.2021
  • Supported dining operations by efficiently clearing and resetting tables for new guests.
  • Assisted servers in delivering food and beverages to enhance customer satisfaction.
  • Maintained cleanliness of dining area and service stations to ensure compliance with health standards.
  • Collaborated with kitchen staff to expedite food service during peak hours.

Education

Sports Medicine

Lakeland Community College
Willoughby, OH
05-2025

High School Diploma -

Willoughby South Highschool
Willoughby, OH
05-2022

Skills

  • Active learning
  • Complaint handling
  • Team cooperation
  • Goal driven
  • Strong communication and interpersonal skills
  • Flexible hours
  • Ability to lift 40 pounds
  • Problem-solving
  • Time management
  • Teamwork
  • Active listening
  • Detail-oriented
  • Adaptability and flexibility

Timeline

Customer Assistant

Lost Nation Sports Park
02.2024 - Current

Customer Assistance Associate

Little Caesars
02.2023 - 08.2023

Head Busser

Texas Roadhouse
09.2021 - 12.2021

Sports Medicine

Lakeland Community College

High School Diploma -

Willoughby South Highschool

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