Results-driven professional with a strong commitment to customer service and sales excellence. Proactive problem-solver with exceptional organizational skills and attention to detail. Demonstrated ability to manage time effectively and maintain a strong work ethic.
Overview
25
25
years of professional experience
Work History
Warehouse Associate II
Southwire
Carrollton, USA
11.2024 - Current
Maintained adequate inventory levels at production lines to meet operational demands.
Conducted daily maintenance inspections on forklifts and reported issues to Supervisor.
Utilized Advaris system to track and manage warehouse inventory effectively.
Collaborated with production operators to eliminate downtime and achieve production goals.
Sales Representative- Servicing West Georgia
Kimball Midwest
Columbus, USA
08.2023 - 11.2024
Formulated B2B sales strategy for new and existing MRO clients across five counties in West Georgia.
Targeted Agricultural, Manufacturing, Automotive, and Government accounts to secure 147 new clients within one year.
Conducted daily meetings with 10-15 existing and prospective customers to assess MRO needs and present solutions.
Surpassed monthly sales quotas by 15-20% consistently throughout the year.
Expanded Government account sales (OMNIA) in territory by 50% within twelve months.
Sales Executive
Graphic Media Solutions/ Print South Media, LLC
Villa Rica, USA
12.2012 - 08.2023
Managed development of new business accounts to drive revenue growth.
Delivered turn-key marketing solutions for small and medium-sized businesses.
Prepared production and delivery estimates to provide accurate client quotes.
Collaborated with CEOs, Marketing Directors, Brand Managers, and Graphic Designers on print and promotional ideas.
Consistently met company goals with minimal supervision while resolving sales-related issues.
Distribution Manager
Naylor, Inc.
Atlanta, USA
12.2008 - 12.2012
Managed shipping, receiving, and mailing departments with 15 staff and $3.5 million budget.
Developed new plant layout to enhance efficiency in production and shipping, reducing temporary staffing and overtime by 15%.
Negotiated new tariffs with truckload and LTL carriers to lower shipping costs.
Renegotiated vendor contracts, achieving a 10% reduction in shipping supply expenses.
Account Manager
Naylor, Inc.
Atlanta, USA
12.2008 - 01.2012
Designed and started a bulk mail program to provide a turnkey marketing solution for Naylor, Inc. customers.
Coordinated the production, printing, and shipping of national accounts with sales and management.
Shipping and Receiving Manager
Webplus, Inc.
Villa Rica, USA
04.2000 - 12.2008
Managed shipping and receiving department with yearly volume of 1.5 million dollars.
Investigated customer complaints and negotiated with vendors to resolve complex issues.
Reduced payroll and overtime expenses through strategic workforce management.
Customer Service Representative/Supervisor
Webplus, Inc.
Villa Rica, USA
04.2000 - 06.2004
Supervised and cross-trained customer service staff to maintain a consistent flow of daily print jobs.
Developed and implemented new policies to enhance efficiency within customer service department.
Education
Bachelor of Science - Health Science/Sports Medicine
Georgia Southern University
Statesboro, Georgia
12.1995
Skills
Inventory management and warehouse logistics
Advaris system expertise
Supply chain coordination
Customer service
Time management
CRM software
Estimate/ quote preparation
Microsoft office
Continuous improvement
Vendor negotiation
Account management
Territory sales/ Outside sales
Timeline
Warehouse Associate II
Southwire
11.2024 - Current
Sales Representative- Servicing West Georgia
Kimball Midwest
08.2023 - 11.2024
Sales Executive
Graphic Media Solutions/ Print South Media, LLC
12.2012 - 08.2023
Distribution Manager
Naylor, Inc.
12.2008 - 12.2012
Account Manager
Naylor, Inc.
12.2008 - 01.2012
Shipping and Receiving Manager
Webplus, Inc.
04.2000 - 12.2008
Customer Service Representative/Supervisor
Webplus, Inc.
04.2000 - 06.2004
Bachelor of Science - Health Science/Sports Medicine