David McCormick
Kingsport,TN
Summary
Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
15
15
years of professional experience
Work History
Manager
Homestead Gristmill
Waco, TX
07.2021 - 05.2024
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with industry regulations and company policies.
- Developed key performance indicators to measure effectiveness of operational processes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Assisted in developing budgets for departmental expenses.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Supervised staff members, organized schedules and delegated tasks.
- Developed and implemented office policies and procedures.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Assisted in recruiting, onboarding and training new employees.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored inventory levels and placed orders when needed.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Provided administrative support to management team including preparing reports and presentations.
- Developed effective communication strategies between departments within the organization.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Administrative Bookkeeper
Everett and Underwood
Waco, TX
03.2019 - 07.2021
- Supported senior staff members with various projects as needed throughout the year.
- Provided assistance to external auditors during annual audits.
- Maintained up-to-date vendor records including contact information and payment terms.
- Prepared financial reports to management on a weekly basis.
- Processed payments from customers in accordance with company policy and procedures.
- Managed general ledger entries, invoicing and deposits.
- Ensured accuracy of journal entries, account classifications, and cost allocations.
- Conducted month-end closing activities and reconciliations of bank statements.
- Developed internal controls to ensure accurate recording of financial information.
- Assisted with accounts receivable, accounts payable and payroll processes.
- Coordinated with vendors regarding invoice payments and issues related to billing.
- Analyzed financial data to produce monthly budgets for departments within the organization.
- Monitored cash flow positions, investments and interest income calculations.
- Reviewed employee expense reports for compliance with company policies.
- Served as primary contact for customer inquiries regarding account status and payments.
- Performed data entry for all transactions into accounting software.
- Responded promptly to customer inquiries via email and telephone in a professional manner.
- Researched and resolved payment discrepancies in a timely manner.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
- Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
- Prepared accurate financial reports each month by collecting, analyzing, and summarizing account information.
- Handled sensitive financial information with confidentiality and integrity.
- Assisted in budget preparation, tracking expenses against forecasts.
- Maintained accounts payable and receivable, ensuring timely billing and payment processing.
- Ensured compliance with local, state, and federal government reporting requirements and tax filings.
- Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
Combat Medic (68W)
United States Army
Fort Hood, Texas
02.2009 - 01.2016
- Assessed and treated acute illnesses, injuries, and wounds while providing emergency care to patients in the field.
- Supervised junior medics assigned to my unit during field operations ensuring proper implementation of safety rules and regulations.
- Served as a liaison between medical staff at forward operating bases and higher headquarters coordinating resources needed for successful completion of missions.
- Maintained detailed records of patient care activities, treatments, medications administered, diagnostic tests results, and other relevant information.
- Participated in various training sessions related to combat medicine topics such as disaster preparedness planning, triage management.
- Educated military personnel about disease prevention measures like proper hygiene practices.
- Instructed troops on basic medical aid procedures such as cardiopulmonary resuscitation and first-aid techniques.
- Communicated with physicians regarding patient care requirements and directed their actions in accordance with established protocols.
- Conducted routine medical screenings and physical examinations to ensure unit readiness.
- Performed emergency life support and treated sick and injured persons at remote locations.
- Performed basic and advanced life support techniques under stressful conditions.
- Collaborated with healthcare professionals to plan and implement patient care.
Education
Some College (No Degree) - Business Administration
McLennan Community College
Waco, TXSkills
- Expense Tracking
- Workforce Management
- Policy Implementation
- Financial Management
- Contract Management
- Operations Management
- Business Administration
- Project Management
- Cross-Functional Teamwork
References
References available upon request.
Timeline
Manager
Homestead Gristmill
07.2021 - 05.2024
Administrative Bookkeeper
Everett and Underwood
03.2019 - 07.2021
Combat Medic (68W)
United States Army
02.2009 - 01.2016
Some College (No Degree) - Business Administration
McLennan Community College