David Mccoy
Waleska,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Lead Technician
Daniel's Home Services LLC
06.2022 - Current
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
- Evaluated new technologies for potential implementation in existing systems, improving overall performance.
- Achieved cost savings through vigilant monitoring of expenses related to labor hours and material usage.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Mentored junior technicians in maintenance and repair duties.
- Tested components and systems to evaluate performance and identify concerns.
- Organized work to meet demanding production goals.
- Tracked/recorded parts & labor costs related to each service call.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Completed job reports and logs immediately following service calls.
- Worked with diverse types of weather and ground conditions.
Building/Grounds Maintenance Technician
Lake Arrowhead Yacht & Country Club
05.2009 - 06.2022
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Organized work to meet demanding production goals.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Maintained compliance with regulatory standards and safety requirements.
- Completed job reports & logs immediately following service calls.
- Tracked and recorded parts & labor costs related to each service call.
- Addressed routine equipment maintenance according to established schedule.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Liaised with internal departments to optimize productivity and efficiency.
Grounds/Dock Maintenance Technician
Harbor Town Marina
04.2006 - 05.2009
- Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Managed maintenance activities and inspected equipment.
- Maintained, repaired and installed new dock and gas systems.
Electronic Services Specialist
Oncology Services International
09.2002 - 04.2006
- Diagnosis, repair and calibration of CT Machines
- Disassemble, breakdown and logging inventory of CT Components
- Enhanced customer satisfaction by promptly addressing and resolving technical issues.
- Provided exceptional support for high-profile clients, ensuring their electronic systems remained fully functional at all times.
- Improved overall system reliability through comprehensive troubleshooting techniques.
- Played an integral role in the successful launch of new electronic services, resulting in increased revenue and market share for the company.
- Maintained accurate records of service requests, completed tasks, and follow-up actions to ensure timely resolution.
- Performed complex technical tasks that contributed to planning and execution of engineering projects.
- Collaborated with higher-level support staff and conferred with engineers on details and implications of test procedures and results.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Streamlined electronic services processes for increased efficiency and reduced downtime.
Education
GED -
Sequoyah High School
Canton, GACertification - Low Voltage And Pay Phone Communication
Protel
South CarolinaBusiness Management
Appalachian Technical College
Jasper, GASkills
- Repair Services
- Project Management
- Installation and Maintenance
- Component Replacement
- Equipment Maintenance
- Minor Carpentry
- Mechanical Knowledge
- General Plumbing
- Power Tools and Equipment
- Drywalling
- Customer Service
Timeline
Lead Technician
Daniel's Home Services LLC
06.2022 - Current
Building/Grounds Maintenance Technician
Lake Arrowhead Yacht & Country Club
05.2009 - 06.2022
Grounds/Dock Maintenance Technician
Harbor Town Marina
04.2006 - 05.2009
Electronic Services Specialist
Oncology Services International
09.2002 - 04.2006
GED -
Sequoyah High School
Certification - Low Voltage And Pay Phone Communication
Protel
Business Management
Appalachian Technical College
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