David McGee
Pasadena,CA
Summary
Results-driven, Customer Service Specialist with experience in store-management, Human Resources, Personnel Management and Store Operations. Verifiable talent for profitable retail operations, with success in capitalizing on growth opportunities, implementing promotional/marketing strategies, and upholding fiscal efficiency.
Overview
14
14
years of professional experience
Work History
Private Duty Nurse
Mr. Daniel Tassop
Los Angeles, CA
06.2019 - 01.2023
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
- Participated in service education programs, patient care conferences and staff meetings to advance knowledge and foster multidisciplinary communication.
- Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
- Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
Retail Sales Representative
Universal Studios Hollywood
Universal City, CA
05.2017 - 09.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers complete purchases, locate items and join reward programs.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Recommended merchandise to customers based on needs and preferences.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
Store Manager
Bundle Of Joy
Beverly Hills, CA
02.2010 - 04.2017
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Prepared annual budgets with controls to prevent overages.
Education
Associate of Science - License Vocational Nurse
Pasadena City College
Pasadena, CA05.1986
Skills
- Patient Care Assessment
- Preventive Healthcare
- Blood Product Transfusion
- Patient Medical Histories
- Medical Recordkeeping
- Monitoring Vital Signs
- Immunizations and Vaccinations
- Catheter Monitoring
- Specialized Healthcare Referrals
- Patient Examination
- Reading Comprehension
- Medication Side Effect Knowledge
- Patient Health Information Access
- Medical Procedure Preparation
- Diet and Nutrition
- Treatment Preparation
- First Aid
- Policy and procedure modification
- Clerical support
- Office management
- Excellent multi-tasking ability
- Relationship building
- Scheduling
- Staff Management
- Friendly nature
- Documentation and control
- Clear oral/written communication
OFFICE APPLICATIONS
Proficient in Microsoft Office, Accounts Payable/Accounts Receivable, Inventory Control/Shrinkage
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Private Duty Nurse
Mr. Daniel Tassop
06.2019 - 01.2023
Retail Sales Representative
Universal Studios Hollywood
05.2017 - 09.2020
Store Manager
Bundle Of Joy
02.2010 - 04.2017
Associate of Science - License Vocational Nurse
Pasadena City College
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