David mckay
Lindon
Summary
Dynamic General Manager with a proven track record at Wasatch Milk, excelling in operations management and team leadership. Spearheaded innovative strategies that boosted sales and enhanced brand recognition. Skilled in problem resolution and employee scheduling, fostering a motivated workforce while implementing cost-saving measures to optimize profitability.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
20
20
years of professional experience
Work History
General Manager
Wasatch Milk
12.2023 - 05.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Spearheaded development of new market strategy, significantly enhancing brand recognition and customer base with innovative advertising campaigns.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Store Manager
Grapefruit and Thyme
12.2020 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
General Laborer
Action Target
12.2019 - 04.2020
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
General Manager
Iggys Sports Bar And Grill
01.2014 - 06.2017
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
Server/Head Bartender
Red Lobster
01.2005 - 01.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts - General Education
Utah Valley University
Orem, UTGeneral Education
Nebo School District
Springville, UT06-2000
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Team leadership
- Inventory control
- Goal setting
- Employee scheduling
- Staff motivation
- Labor cost controls
Timeline
General Manager
Wasatch Milk
12.2023 - 05.2025
Store Manager
Grapefruit and Thyme
12.2020 - 10.2023
General Laborer
Action Target
12.2019 - 04.2020
General Manager
Iggys Sports Bar And Grill
01.2014 - 06.2017
Server/Head Bartender
Red Lobster
01.2005 - 01.2015
Associate of Arts - General Education
Utah Valley University
General Education
Nebo School District
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