David McKinley
San Francisco,CA
Summary
Accomplished professional with over 15 years of dedicated experience in working with homeless and marginally housed populations. Recognized for expertise in Training and Leadership Development, Curriculum Design, Group Facilitation, De-Escalation and Crisis Intervention, Motivational Interviewing, Staff Development, Project Management, and Staff Supervision. A results-driven leader who leverages strengths-based strategies to achieve organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CAP Program Manager
Office of Civic Engagement and Immigrant Affairs
05.2022 - Current
- Directed daily operations of program, overseeing collaborative development, work plans, schedules, and goal achievement.
- Supervised and led CAP Program Team, which included various office staff positions, six neighborhood teams, six Team Leads, and 45-50 team members.
- Provided individual supervision to team leads and operations team members, delivering leadership coaching and support.
- Led recruitment and development efforts for operations team, establishing partnerships with other job training programs.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Facilitated workshops and conducted one-on-one training to educate team members.
Director of Training and Organizational Development
Hospitality House
01.2021 - 01.2022
- Orchestrated agency-wide staff training and development initiatives, including planning and execution.
- Managed three major organizational programs and programs staff
- Designed and led core organizational training curriculum for staff.
- Provided staff training and best practices for partner organizations, exporting organization's model and methodology.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
Deputy Director of Programs
Hospitality House
05.2019 - 01.2021
- Supported Director of Program and Executive Director with leading the organization
- Delivered supervision, coaching, and support to multiple program managers, focusing on professional development and task management.
- Facilitated a significant portion of new employee orientation program.
- Enhanced staff evaluation tools and supervised staff evaluation process
- Improved coordination and communications across organization to increase operational efficiency.
Training and Organizational Development Manager
Hospitality House
02.2017 - 05.2019
- Provided organizational leadership and strategic planning for training and development opportunities for over 50 employees
- Improved staff retention, job satisfaction, and overall employee training and development through comprehensive training series
- Established Tenderloin Homeless Non-Profit training cohorts, expanding the peer-based training model to partner agencies
- Conducted an average of 75 training sessions annually for Hospitality House and community partners.
- Formulated and implemented training programs by applying learning principles and individual differences.
Skills
- Talent Recruitment
- Team Development
- Relationship Building
- Performance Monitoring
- Change Management
- Problem-Solving
- Decision-Making
- Multi-Operations Management
- Interpersonal Skills
- Team Leadership
- Training and Development
- Team Leadership and Direction
Certification
- Adult Mental Health First Aid Certification, National Council for Behavioral Health, 2019, Present
- BloomingWillow Coaching Certification, 2018, Present
- Leaderspring Innovation Lab Graduate and Fellow, 2015, Present
- Completed 30 hours of "Leadership that Works" Coaching Training, 2017
Timeline
CAP Program Manager
Office of Civic Engagement and Immigrant Affairs
05.2022 - Current
Director of Training and Organizational Development
Hospitality House
01.2021 - 01.2022
Deputy Director of Programs
Hospitality House
05.2019 - 01.2021
Training and Organizational Development Manager
Hospitality House
02.2017 - 05.2019