Overview
Work History
Education
Skills
Timeline
Generic

David McPherson

Alloway

Overview

28
28
years of professional experience

Work History

Warehouse Loader

McLane Food Service
06.2021 - Current
  • Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
  • Assisted in training new employees, facilitating faster integration into the warehouse team.
  • Increased on-time deliveries by efficiently loading trucks according to set schedules.
  • Minimized product damages with careful handling and placement in appropriate storage areas.

Warehouse Order Selector

Cardinal Health
04.2018 - 06.2021
  • Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
  • Wrapped pallets in shrink wrap prior to loading.
  • Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
  • Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.

Public Safety Telecommunicator

New Jersey State Police
04.1997 - 03.2017
  • Participated in ongoing professional development opportunities to stay current on industry best practices and enhance job performance.
  • Stayed up-to-date on changes in local geography, policies, or procedures to provide consistently accurate assistance during emergency situations.
  • Contributed to public safety initiatives by participating in community outreach events and educational programs.
  • Assisted with the recruitment and onboarding process for new telecommunicators, providing guidance and support throughout the training period.
  • Supported law enforcement officers with timely and relevant information, contributing to successful outcomes in challenging situations.
  • Conducted regular equipment checks and maintained communication systems to ensure optimal functionality at all times, preventing potential delays or errors during emergencies.
  • Adapted to evolving technology tools utilized in emergency communications, ensuring efficient and effective use of available resources during critical situations.
  • Established trust with distressed callers through empathetic listening skills and clear communication tactics, leading to more efficient resolution of crisis situations.
  • Documented incident details accurately for use in investigations, legal proceedings, and future reference.
  • Collaborated with fellow telecommunicators to ensure seamless shift transitions and continuous coverage of emergency communications needs.
  • Utilized advanced mapping software to pinpoint caller locations rapidly, enabling faster response times from emergency personnel.
  • Handled sensitive information with discretion while maintaining strict confidentiality protocols as required by law enforcement standards.
  • Maintained a calm and professional demeanor while handling high-stress situations, ensuring effective responses to critical incidents.

Education

High School Diploma - General Studies

Cumberland Regional High School
Upper Deerfield, NJ
06.1982

Skills

  • Package handling
  • Following instructions
  • Warehouse safety
  • Loading and unloading

Timeline

Warehouse Loader

McLane Food Service
06.2021 - Current

Warehouse Order Selector

Cardinal Health
04.2018 - 06.2021

Public Safety Telecommunicator

New Jersey State Police
04.1997 - 03.2017

High School Diploma - General Studies

Cumberland Regional High School

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David McPherson