David Medeiros
St. Petersburg,FL
Summary
I am an organized and driven professional with a genuine passion for delivering exceptional customer experiences. I excel in building rapport with customers quickly, maintaining a positive attitude, and providing effective solutions to meet their needs. My background includes expertise in sales, hospitality, and relationship management, ensuring client satisfaction and loyalty.
Overview
11
11
years of professional experience
Work History
Server
Ceviche Tapas
03.2024 - Current
- Provide exceptional table service by accurately taking orders and ensuring timely delivery of food and beverages.
- Create memorable dining experiences by fostering positive interactions with guests, ensuring repeat business and customer satisfaction.
- Manage high-pressure service environments while maintaining professionalism and efficiency.
Server
Lou Malnati's Pizzeria
04.2021 - 03.2024
- Delivered outstanding customer service by familiarizing guests with the menu and ensuring an exceptional dining experience.
- Built positive rapport with guests, enhancing their satisfaction and encouraging repeat visits.
- Effectively managed customer feedback and resolved issues to ensure satisfaction and retention.
Sales Specialist
Bose Corporation US
02.2019 - 05.2020
- Adapted quickly to a new store environment, building strong relationships with VIP customers.
- Maintained a database of high-value clients to drive repeat business and loyalty.
- Ranked 2nd highest in overall sales during tenure.
Head Waiter
Bonefish Grill
07.2016 - 01.2019
- Awarded "Employee of the Year" in 2018 for exceptional service and leadership.
- Trained and mentored new staff, ensuring operational excellence and team cohesion.
- Organized and hosted private events, managing all aspects of client needs and expectations.
Sound Mixer/Studio Assistant
Columbia College Chicago
08.2014 - 04.2015
- Supervised and assisted students with sound production projects.
- Composed scores for five "Practicum" short films, the highest-level student productions at the college.
Sales Associate
Armani Exchange
03.2014 - 08.2014
- Delivered personalized and knowledgeable customer service to drive sales and improve client satisfaction.
Education
Bachelor of Arts - Music Composition & Post-Production Audio
Columbia College Chicago
Chicago, IL01.2015
Skills
- Sales & Negotiation
- Excellent Verbal and Written Communication
- Customer Service & Phone Support
- Active Listening with a focus on understanding clients' needs
Timeline
Server
Ceviche Tapas
03.2024 - Current
Server
Lou Malnati's Pizzeria
04.2021 - 03.2024
Sales Specialist
Bose Corporation US
02.2019 - 05.2020
Head Waiter
Bonefish Grill
07.2016 - 01.2019
Sound Mixer/Studio Assistant
Columbia College Chicago
08.2014 - 04.2015
Sales Associate
Armani Exchange
03.2014 - 08.2014
Bachelor of Arts - Music Composition & Post-Production Audio
Columbia College Chicago
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