Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

David Melendez

Silver City,NM

Summary

Dedicated Service Advisor with exceptional communication and time management skills. Proven ability to enhance customer satisfaction through effective relationship management and attention to detail.

Overview

6
6
years of professional experience

Work History

Service Advisor

Silver Powersports
Silver City , NM
07.2024 - 01.2026

As a Service Advisor in a powersports service shop, I served as the primary point of contact for customers, handling both phone calls and in-person visits. I gathered detailed customer and vehicle information for ATVs and side-by-sides, created repair orders (ROs), and developed accurate service estimates that included labor, parts, and technician recommendations. I communicated clearly with customers to explain diagnoses, repair priorities, and maintenance recommendations, ensuring transparency and trust throughout the service process. I also conducted walkarounds for new machine purchases, educating customers on features, operation, and proper care.

Through this role, I developed strong communication, organization, and problem-solving skills by balancing customer needs with technician workflow and dealership standards. I strengthened my ability to manage time, multitask, and work under pressure while coordinating schedules, sourcing quality parts at competitive prices, and resolving customer concerns professionally. My attention to detail, teamwork with technicians, and commitment to customer satisfaction made me a dependable and effective service advisor in a fast-paced service environment.

Campus Missionary

Assemblies of God - World Missions
Silver City, New Mexico
07.2023 - 08.2024


In my role with a campus ministry, I actively engaged college students through weekly outreach events, community service projects, and small group Bible studies across my university. I built strong relationships with local churches, campus leaders, and community partners to foster collaboration and support mission efforts.

I planned and coordinated short-term mission trips in nearby cities and neighboring states, like Arizona. We focused on outreach events, ensuring that logistics, training, and participant preparedness were handled efficiently. I also developed educational and discipleship materials like our DTC class (discipleship training course), facilitated faith-based discussions in diverse campus settings, and supported fundraising initiatives to sustain ministry programs.

Through this experience, I developed strong leadership, communication, and organizational skills by training and mentoring volunteers, leading prayer meetings, providing one-on-one discipleship with students and leaders, and offering pastoral care to students in need or direction and prayer. I learned to manage finances responsibly, coordinate teams across multiple locations, and adapt outreach strategies to engage new students during their transition to college life. These responsibilities strengthened my ability to lead with empathy, work collaboratively, and remain mission-focused, while effectively serving both individuals and the broader community.

Daycare Worker

Noahs Ark Learning Center
Las Cruces, New Mexico
01.2020 - 07.2022

In my role working with children, I was responsible for supervising daily activities and ensuring a safe, structured, and nurturing environment. I developed and implemented age-appropriate lesson plans and engaging activities that supported children’s physical, social, emotional, and cognitive development through creative play, art, music, and story time. I monitored individual needs, provided personalized support, and reinforced positive behavior through encouragement and consistency. Additionally, I maintained accurate daily records, ensured proper nutrition during meals and snacks, enforced classroom rules, and kept both indoor and outdoor areas clean, organized, and secure—demonstrating strong responsibility, attention to detail, and a commitment to children’s well-being and growth.

Education

Education

Western New Mexico University
Silver City, NM
05-2022

High School Diploma -

Las Cruces High School
Las Cruces, NM
05-2018

Skills

  • Vehicle service estimates
  • Repair order creation
  • Customer vehicle information
  • Service department processes
  • Mechanical problem diagnosis
  • Customer relationship management
  • Time management
  • Effective communication
  • Conflict resolution
  • Strong work ethic
  • Behavior reinforcement
  • Lesson planning

Languages

Spanish
Professional

Timeline

Service Advisor

Silver Powersports
07.2024 - 01.2026

Campus Missionary

Assemblies of God - World Missions
07.2023 - 08.2024

Daycare Worker

Noahs Ark Learning Center
01.2020 - 07.2022

Education

Western New Mexico University

High School Diploma -

Las Cruces High School
David Melendez