Summary
Overview
Work History
Timeline
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David Menard

Mount Vernon

Summary

Responsible Bookseller/Branch Manager provided excellent customer service to patrons in retail setting. Worked sales floor, engaged customers and delivered helpful information or recommendations. Managed in-store and phone inquiries to maximize sales and customer satisfaction. Experienced Bookseller handles cash processing procedures, balances cash drawers and prepares bank deposits. Takes inventories and stocks shelves per store schedule. Offers strong interpersonal and task prioritization skills.

Overview

17
17
years of professional experience

Work History

Bookseller

Pelican Bay Books
05.2021 - Current
  • Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
  • Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
  • Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
  • Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.

Bookseller

Seaport Books
02.2019 - Current

Branch Manager

Sno-Isle Libraries
06.2007 - 07.2018
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Timeline

Bookseller

Pelican Bay Books
05.2021 - Current

Bookseller

Seaport Books
02.2019 - Current

Branch Manager

Sno-Isle Libraries
06.2007 - 07.2018

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David Menard