Summary
Overview
Work History
Education
Skills
Timeline
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David Miles

10 Oneal Farms Way ,Piedmont, SC

Summary

Dynamic and results-driven professional with extensive experience at KFC, excelling in cash management and customer service. Proven track record in training and mentoring staff, enhancing team performance, and achieving sales targets. Skilled in operations management and relationship building, consistently delivering exceptional service, and fostering customer loyalty.

Professional with strong background in managing shifts, ensuring operational efficiency, and enhancing team productivity. Demonstrates keen ability to adapt to changing demands and drive results through effective collaboration. Skilled in team leadership, conflict resolution, and strategic planning. Known for reliability and focus on achieving goals in fast-paced environment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Manager in Training

Bojangles'
Piedmont, SC
04.2024 - Current
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Manager

KFC
03.2023 - 04.2024
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Cashier

KFC/Taco Bell
Pelzer, SC
07.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Bachelor Of Music - College

South Carolina State University
Orangeburg, SC

High School Diploma - School of Law, Business, & Finance

Greenville Senior High School
Greenville, SC
06.2023

Skills

  • Workplace safety adherence
  • Quality control monitoring
  • Training and mentoring
  • Relationship building
  • Safety compliance
  • Energetic and enthusiastic
  • Team building
  • Interpersonal skills
  • Employee training
  • Operations management
  • Team development
  • Staff development
  • Inventory controls
  • Staff training and onboarding
  • Delegating work
  • Process improvements
  • Performance reviewing
  • Reliability
  • Organizational skills
  • Training and development
  • Goal setting
  • Professionalism

Timeline

Manager in Training

Bojangles'
04.2024 - Current

Manager

KFC
03.2023 - 04.2024

Cashier

KFC/Taco Bell
07.2022 - 03.2023

Bachelor Of Music - College

South Carolina State University

High School Diploma - School of Law, Business, & Finance

Greenville Senior High School
David Miles