Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

David Milholen

Lubbock,Texas

Summary

Accomplished Project Manager with a proven track record at Trini-D Construction, excelling in project planning, scheduling, and customer relationship management. Expert in delivering projects within budget and on time, ensuring client satisfaction. Demonstrated ability to lead teams and manage multiple large-scale projects, enhancing collaboration and exceeding expectations.

Overview

11
11
years of professional experience

Work History

Project Manager

Trini-D Construction
08.2024 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Monitored project progress, identified risks and took corrective action as needed.

Dispatcher, Office

White Transportation
09.2013 - 06.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Assisted in resolving customer complaints and grievances.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.

Education

Diploma -

Nimitz High School
Irving, TX
08.1980

Skills

  • Project Management
  • Project Planning
  • Project planning and development
  • Project Scheduling
  • Project tracking
  • Schedule Management
  • Customer Relations
  • Project estimation and bidding
  • Cost Control
  • Construction management
  • Residential construction
  • Commercial construction experience
  • Roofing
  • Drywalling
  • Customer Relationship Management

Timeline

Project Manager

Trini-D Construction
08.2024 - Current

Dispatcher, Office

White Transportation
09.2013 - 06.2024

Diploma -

Nimitz High School

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David Milholen