David Miller
1406 Plains Rd,VT
Summary
Accomplished Guard Division Manager at Hunter North Associates, adept in emergency response and verbal communication. Enhanced team efficiency by mentoring and implementing robust security protocols. Demonstrated excellence in managing 20-40 security professionals, significantly improving preparedness and incident resolution. Expert in law enforcement collaboration and customer service, ensuring optimal security and client trust. Experienced Division Manager with an analytical and driven approach to overseeing [Area] operations. Successful at establishing strong business practices, adhering to compliance requirements and promoting enhancements.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Guard Division Manager
Hunter North Associates
06.1999 - Current
- Manage the activities of 20-40 licensed security professionals
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies 24 hours/7 days a week while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Trained new guards on security protocols, improving team efficiency and readiness.
- Developed emergency response plan, improving preparedness for potential crises.
- Managed access control systems to secure sensitive areas, protecting against unauthorized access.
Education
Bachelor of Science - Military Management
Pennsylvania Military College
Chester, PASkills
- Verbal and written communication
- Security Protocols
- Physical Fitness
- Emergency Response
- Alarm Management
- Security Systems
- Crime Prevention
- Customer Service
- First Aid Training
- Coaching and Mentoring
Certification
I currently hold a Security Officer License from the NH Department of Safety
Horseback riding skills
Experienced in western riding, ranch riding and extreme mountain trail riding.
Timeline
Guard Division Manager
Hunter North Associates
06.1999 - Current
Bachelor of Science - Military Management
Pennsylvania Military College
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