Supervised shipping operations to ensure timely dispatch of medical supplies.
Collaborated with logistics team to optimize delivery routes and reduce costs.
Implemented process improvements that enhanced order accuracy and efficiency.
Trained and mentored junior clerks on shipping protocols and inventory management.
Managed inventory levels, ensuring adequate stock for uninterrupted shipping processes.
Coordinated with cross-functional teams to resolve shipping discrepancies swiftly.
Tooling Fixture Coordinator
Arthrex
2016 - 2025
Led initiatives to enhance inventory management through the creation of SAP and agile reports. Oversaw order processing by effectively managing invoices and quotes. Optimized documentation processes with TM software to drive productivity improvements.
Consultant
Fed Ex Office
2014 - 2016
Managed shipping and packaging operations to optimize customer service experience. Oversaw printing processes for documents and large-format posters. Collaborated with teams to improve packaging solutions and service delivery.
Lead billing sales customer service representative
Solix CMR ATT
2011 - 2014
Achieved high customer satisfaction by resolving billing issues promptly. Enhanced transaction efficiency through proficient use of computer system programs. Contributed to sales success by delivering precise product information to clients.
Management
Save A Lot
2007 - 2011
Achieved streamlined financial management through effective reporting and deposit handling. Enhanced inventory and ordering systems, resulting in improved stock availability. Cultivated a high-performing team environment that drove operational success.
Store Manager
Chrisman Red and White
2002 - 2007
Assisted in organizing scheduling and ordering processes to enhance operational efficiency. Supported accurate inventory reporting to aid in strategic decision-making. Contributed to team management practices that promoted a collaborative work environment.
Education
High School Diploma -
Shiloh High School
Hume, IL
Skills
Achieved a high-performance environment by effectively managing team initiatives Improved resource distribution through streamlined inventory management processes Maintained accuracy and compliance in financial reporting, reinforcing operational integrity
Languages
English
Fluent
Trainings
High School Diploma, Shiloh High School, Hume Illinois
Timeline
Lead Shipping Clerk
Structure Medical
2025 - Current
Tooling Fixture Coordinator
Arthrex
2016 - 2025
Consultant
Fed Ex Office
2014 - 2016
Lead billing sales customer service representative