David Miller, RN, MSN

Serve as a key member of the care center operations and management team by leading a full team of multidiscipline, healthcare professionals. Responsible for overseeing staff and business operations for the New London, CT branch office.

Apply knowledge of Federal/State rules and regulations, ACHC standards, and other regulatory requirements to ensure compliance and quality standards for our patients.

Demonstrated ability to lead and motivate a team of pier diem healthcare professionals.

Oversaw and managed clinical and support staff in patient care activities while maintaining a high level of professionalism.

Applied knowledge of Federal/State rules and regulations, ACHC standards, and other regulatory requirements to ensure compliance and quality standards for our patients. Enacted quality improvement activities to identify performance areas for improvement.

Reported directly to the Director of Clinical Services and served as a key member of the care center operations and management team by leading a full team of multidiscipline, healthcare professionals.

Responsible for overseeing staff and business operations for the Hartford, CT branch office.

Applied knowledge of Federal/State rules and regulations, ACHC standards, and other regulatory requirements to ensure compliance and quality standards for our patients.

Responsible for oversight and administration of all nursing services – Patient census of 600, approximately 160,000 visits annually.

Facilitated a restructure of the organization to decrease operating expenses by 15%, as a result of State rate cuts.

Improved quality and timeliness of clinician documentation leading to a reduction in accounts receivable of more than $1 million.

Lead hiring and recruitment efforts to attract quality performing nursing staff, as well as orientation and training efforts.

Perform outreach to new and existing referral sources to establish new lines of business and maintain relationships.

Served as liaison between the governing body, professional advisory committee, clinical and business staff.

Worked with State DPH through the licensing process for Medicare/Medicaid Home Care services.

Ensured appropriate standards of patient care and nursing practice were established and implemented.

Rewrote policy and procedure manual to ensure compliance with regulations and best practice models.

Sole Clinical Team Manager for census of 160-200 for 2 years.

Reviewed and evaluated all OASIS C assessments. Identified compliance gaps and worked collaboratively with nursing staff regarding corrective actions.

Facilitated case conferences and addressed recertification/discharge decisions based on case conference findings.

Responsible for completing state, corporate, and third-party lender patient chart audits. Implemented and managed corrective plans congruent with policies and procedures.

Ensured deficiencies related to the Central Support Office audit findings were addressed and corrected.

Acted as a liaison between staff, administration, and referring agencies.

Monitored documentation of utilization of clinical services.

Reviewed patient records, on an ongoing basis, to determine duration/frequency of clinical service and appropriateness.

Participated in screening and interviewing new employees.