Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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DAVID MILLS JR

Mobile,AL

Summary

National Defense Service Medal Army Service Ribbon ABOUT ME I am an assistant retail manager at Dollar General, but my aspirations don't end there. I understand that every job requires focus and the ability to learn new skills. I am always open for developing essential skills and improving those already under my belt.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Employee Assistance Manager

Dollar General
Semmes, AL
02.2020 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Rotated merchandise and displays to feature new products and promotions.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.

Amazon Delivery Driver

Amazon
Mobile, AL
01.2018 - 02.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Evaluated products for damage prior to drop-off and documented reasons for returns.
  • Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Fostered positive working relationships with regular customers.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Adhered to safe lifting techniques to avoid injuries.

Motor Transport Operator

U.S Army National Guard
Demopolis, AL
10.2013 - 03.2018
  • Inspected vehicles and completed daily maintenance actions.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Managed loading, unloading and safety of all personnel, cargo and equipment.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Maintained proficiency in tactical planning options and convoy defense techniques.
  • Reported defects, damage and accidents to proper personnel.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Fastened chains, straps, covers and binders to secure load during transit.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Completed routine maintenance on truck to keep in working order.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Inspected load security and checked for damages.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Education

High School Diploma -

Satsuma City High School
Satsuma, AL
08.2009 - 05.2013

Skills

SKILLSETundefined

Accomplishments

  • I attended basic training at Fort Sill for the Army National
  • Guard where we developed important skills such as discipline, leadership, communication, critical thinking, and problem- solving
  • OCT 10TH 2013
  • AIT - FORT LEONARD WOOD, MISSOURI
  • Hazmat Certifications, Operation, Mechanics, and Inspections of
  • Multiple Military-Issue Vehicles for Delivery and Trasportation
  • Purposes
  • CAREER SUMMARY
  • OCT 2013 - SEPT 2020
  • ARMY NATIONAL GUARD
  • Motor Transport Operator - HQ 2101 Trans Co., Demopolis, AL
  • Transported Fuel Tankers, Flatbeds, and Conex Containers for the Alabama
  • National Guard 3 YEARS
  • AMAZON, MULTIPLE LOCATIONS
  • Amazon Delivery Driver
  • Delivered essential packages to safely and securely to very satisfied customers of Amazon.

Timeline

Employee Assistance Manager

Dollar General
02.2020 - Current

Amazon Delivery Driver

Amazon
01.2018 - 02.2020

Motor Transport Operator

U.S Army National Guard
10.2013 - 03.2018

High School Diploma -

Satsuma City High School
08.2009 - 05.2013

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DAVID MILLS JR