Motivated Academic Advisor with exceptional written and verbal communication skills. Successful at guiding students through course registration steps, course selection and academic planning. Expertise in goal setting and active listening.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Professional Life Coach
Always With Love, LLC
Atlanta, GA
05.2021 - Current
Helped clients build life management and coping skills to handle daily needs and specific stressors.
Connected clients with available resources to improve plan success.
Encouraged clients to set and achieve reasonable goals on weekly basis.
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Student Affairs Advisor
Ball State University
Muncie, IN
08.2018 - 05.2021
Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
Maintained student database and electronic records for each student contact.
Reviewed student files to meet deadlines for completing various graduation requirements.
Consulted with students to advise on topic selection, appropriateness and academic value.
Mentored students, offering advice and support on topic selection, appropriateness and academic value.
Advised students individually and in groups on academic programs for individual interests.
Student Life Counselor
Ball State University
Muncie, IN
07.2017 - 05.2021
Identified cases of domestic abuse or other family problems and encouraged students or parents to seek additional assistance from mental health professionals.
Helped students develop organizational, time management and study skills.
Empowered students through counseling and skill-building exercises.
Collaborated with parents, school faculty and social workers to address problems and grow student success.
Provided alcohol and drug prevention programs and classes to teach students to handle conflicts without resorting to violence.
Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Taught classes and presented self-help or information sessions on subjects related to education and career planning.
Creative Media Coordinator
Eastern Illinois University
Charleston, IL
05.2014 - 05.2016
Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
Determined optimal combination of media outlets for promotional campaigns and allocated resources according to consumer data analysis.
Increased brand awareness through creation of innovative print and digital productions for major publications.
Established departmental policies, yearly objectives, areas of opportunity and goals related to sales and budgeting.
Led implementation of best practices to support customer service satisfaction initiatives.
Managed 12 employees in media department at Eastern Illinois University.
Handled external communications with media and public relations professionals.
Education
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
Eastern Illinois University
Charleston, IL
08.2009 - 05.2014
Master of Science - Training And Development
Eastern Illinois University
Charleston, IL
05.2014 - 05.2016
Skills
Well-being understanding
undefined
Timeline
Professional Life Coach
Always With Love, LLC
05.2021 - Current
Student Affairs Advisor
Ball State University
08.2018 - 05.2021
Student Life Counselor
Ball State University
07.2017 - 05.2021
Creative Media Coordinator
Eastern Illinois University
05.2014 - 05.2016
Master of Science - Training And Development
Eastern Illinois University
05.2014 - 05.2016
Bachelor of Arts - Public Relations, Advertising, And Applied Communication