David Mitchell
Providence,United States
Summary
Accomplished senior account manager with strong track record of exceeding sales quotas. Extensive experience in business development, relationship building, marketing, sales team support, and innovative thinking.
Overview
16
16
years of professional experience
Work History
Client Success Manager
Alpha NetSolutions, Inc.
01.2022 - Current
- Maintain the sales prospect funnel by qualifying incoming leads through extensive research and prequalification steps, and also support customers as they transition from sales prospects
- In the process I build close relationships that leads to expansive sales, including cross and upselling
- I work directly with clients to help solve any problems they may have and ensure their satisfaction while they are an active account with us
- I also work closely with other employees to ensure customer questions and concerns are addressed in a timely manner
Business Development Manager
Alpha NetSolutions, Inc.
01.2021 - 01.2022
- Generated new sales leads by following up to marketing outreaches and networking initiatives including outbound calls at a rate of 20-30 per hour
- Negotiated client pricing, forecasted sales revenue, and helped support organizations maximize their profits
- Evaluated current sales performance and identified ways an organization could expand and grow
- Attended networking events and trade shows and also trained incoming hires and supported sales team day to day including extensive coaching and guidance
Account Manager
Alpha NetSolutions, Inc.
01.2020 - 01.2021
- Developed long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders
- Worked closely with customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs
- Managed and developed client accounts to initiate and maintain favorable relationships
- Also conducted regular reviews of customer's state of business to insure up to date technology and industry standard best practices
Lead Qualification Specialist
Alpha NetSolutions, Inc.
01.2018 - 01.2020
- Followed up on leads and took them through a qualifying process including research as well as preliminary discovery calls
- Job duties also included involvement in marketing initiatives, including outbound calls to mailing recipients
Account Executive
Ricoh USA, Inc.
01.2014 - 01.2017
- Sold extensive product line including hardware and workflow software solutions
- Developed new customer contacts, reviewed leads, protected territory and participated in increasing revenue stream within current accounts
- Promoted products and represented the company at off-site customer meetings and conferences
- Worked with team specialists to coordinate necessary resources during implementation process
- Managed installation and service repairs with technology and dispatch teams
- Worked extensively with Salesforce.com applications
Sales Representative
AudioGO (Formerly BBC Audiobooks America)
01.2011 - 01.2013
- Established and fostered relationships in newly developed market
- Worked over 500 accounts within the Kindergarten to University level
- Attended conferences throughout the country and visited libraries in person
- Worked closely with distributors and key library decision makers and publishers to strategize market penetration
- Implemented and executed conference presence and conducted on-site sales
Sales Manager
Apollo LLC
01.2010 - 01.2011
- Headed and coordinated sales strategies
- Designed and executed marketing programs and worked closely with distributors, as well as forecasted sales
- Client base included small to midsize businesses, as well as larger national accounts, including Whole Foods Market
- Oversaw the marketing program including vending at local trade shows and industry events
- Executed pricing analysis on product lines, controlled expenses to meet budgetary guidelines, and met GOP and SOP industry standards
Northeast Area Manager
Sapphire Brands
01.2009 - 01.2010
- Conducted direct sales to accounts in 5 state region (RI, MA, NH, ME, VT)
- Executed and tracked marketing programs, inventory, shipments and depletions
- Conducted training and education for distributor sales team and general market, as well as created sales reports, including territory volume and revenue forecast
- Organized and managed trade show representation and in store tastings, and managed and created point of sale to maximize product sales
Education
Bachelor's degree - Liberal Arts and Sciences/Liberal Studies
University of Montana
Lawrence Academy
Skills
- Relationship Development
- Organization Skills
- Contact Centers
- Customer Retention
- Sales Management
- Business Development
- Solution Selling
- Direct Sales
- Account Management
- Business-to-Business (B2B)
Timeline
Client Success Manager
Alpha NetSolutions, Inc.
01.2022 - Current
Business Development Manager
Alpha NetSolutions, Inc.
01.2021 - 01.2022
Account Manager
Alpha NetSolutions, Inc.
01.2020 - 01.2021
Lead Qualification Specialist
Alpha NetSolutions, Inc.
01.2018 - 01.2020
Account Executive
Ricoh USA, Inc.
01.2014 - 01.2017
Sales Representative
AudioGO (Formerly BBC Audiobooks America)
01.2011 - 01.2013
Sales Manager
Apollo LLC
01.2010 - 01.2011
Northeast Area Manager
Sapphire Brands
01.2009 - 01.2010
Bachelor's degree - Liberal Arts and Sciences/Liberal Studies
University of Montana
Lawrence Academy
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