David Mitchell
Bourbon,MO
Summary
Dynamic sales professional with extensive experience at Ronco Construction & Supply, excelling in consultative selling and customer service excellence. Proven track record in developing sales strategies that increased revenue and expanded client relationships. Skilled in negotiation and market analysis, delivering tailored solutions that meet diverse client needs while fostering lasting partnerships.
Overview
12
12
years of professional experience
Work History
Sr. Sales Rep Residential/Commercial
Ronco Construction & Supply
Tulsa, OK
03.2023 - 04.2025
- Sales and promotion of commercial and residential roofing of various styles and materials, as well as offering siding, windows, and door replacement.
- Also promotes kitchen and bathroom remodeling.
- My expertise also includes some work installations from everything above.
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline the benefits of the products.
- Fostered relationships with customers to expand the customer base and retain business.
- Created successful strategies to develop and expand customer sales.
- Identified customer needs to deliver relevant product solutions, promotions, and meet target budgets.
- Adhered to company initiatives, and achieved established goals.
- Monitored the customer order process and addressed customer issues.
- Followed up with clients after installations to assess quality of service and customer satisfaction.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Listened to customer needs to identify and recommend best products and services
- Identified customer needs by asking questions and advising on best solutions
- Negotiated terms of sale with customers to maximize profits.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Expanded new business and developed effective sales and marketing campaigns.
- Maintained accurate records of sales activity including customer contacts, orders, quotes, and payments.
- Closed sales on deals previously deemed unsalvageable.
- Greeted and assisted customers to foster positive experiences.
- Promoted accessories and cross-sold additional products and services through use of active persuasion.
- Exceeded department expectations for productivity and accuracy levels.
- Supported upper management in creating strategic plans to achieve company goals.
- Established exemplary skills in verbal and written communication and active listening through working closely with customers and sales support staff.
- Created presentations for prospective clients outlining product features, benefits, and pricing structures.
- Produced sales documents, finalized deals and filed records.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Generated leads through cold calling and networking activities.
- Resolved customer complaints promptly and professionally while ensuring customer satisfaction.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
- Developed and implemented sales strategies to increase customer base and revenues.
- Managed and retained existing client accounts.
- Asked open-ended questions to determine customer requirements and help identify correct products and services.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Labor
C&A Roofing and Construction
Claremore, OK
01.2022 - 02.2023
- Utilized various software and tools to streamline processes and optimize performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated a variety of machinery and tools safely and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
Labor
911- Fire and Water Restoration
Claremore, OK
01.2020 - 01.2022
- Installed structures or fixtures using hand or power tools, per plan drawings.
- Maintained a clean, safe working environment by removing debris from the job site prior to shift completion.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Read plans, instructions, or specifications to determine work activities.
- Assisted electrical, plumbing, and carpentry teams by completing basic and semi-skilled work.
- Used laser measuring tools to calculate lengths, widths, and heights.
- Built and disassembled scaffolds, bracing, and barricades to assist in vertical construction activities.
- Operated overhead lifts to move heavy and bulky work materials.
- Logged inventory to track supply counts, organize equipment, and gather important materials.
- Controlled traffic to protect work site integrity, crew safety, and general public welfare.
- Performed demanding physical work over extended periods, and modeled a positive attitude.
- Loaded materials and tools into vehicles, and unloaded them upon arrival at jobsites.
- Cleaned or prepared construction sites to eliminate hazards.
- Loaded or unloaded building materials to distribute machinery or tools.
- Understood how to operate and maintain job site equipment safely, and for maximum productivity.
- Displayed high standards for quality workmanship, and routinely double-checked work.
- Operated equipment with a strong focus on safety and ground communication.
- Gained independent working skills, and guided and mentored less experienced team members.
- Dug ditches or trenches, backfilled excavations, or compacted and leveled earth to grade specifications.
- Measured, marked, or recorded openings or distances to construction layout areas.
- Tended pumps, compressors, or generators to provide power, heat, or move materials.
- Controlled traffic passing near, in, or around work zones.
- Lubricated, cleaned, or repaired machinery or equipment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated a variety of machinery and tools safely and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
Warehouse Associate
DHL
Fort Worth, TX
03.2013 - 02.2017
- Company Overview: Warehouse Associate, Receiving, Storing, Packing, and Distributing.
- Load and unload shipments onto or off of pallets, trays, racks, and shelves; sort and process outgoing shipments; load shipments into vehicles.
- Prepare and update information in computerized systems, and maintain inventory records.
- Receive, sort, and segregate incoming shipments for warehouse and distribution facilities.
- Warehouse Associate: Receiving, Storing, Packing, and Distributing.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Assisted in loading finished goods onto delivery vehicles as required.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Labeled containers correctly for product identification purposes.
- Used pallet jacks to move items to and from warehouse locations.
- Secured items in truck by strapping over protective padding.
- Packed boxes and stock using organizational guidelines.
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
- Staged and sorted multiple types of products for loading.
- Used digital database to keep records of units and stock moved.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Handled hazardous materials safely following prescribed regulations.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Used scanners to track parcel information, condition or receipt.
- Received deliveries, scanned packages, and updated orders in internal database.
- Fostered positive working relationships with internal staff members while providing superior customer service.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Maintained accurate inventory records through manual and computerized systems.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Communicated effectively with team members on matters related to work assignments.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Maintained accurate records of all incoming and outgoing shipments.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Operated forklifts to fill or empty overhead spaces.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Assisted in packaging and labeling of products for shipment.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Collaborated with team members to complete tasks efficiently and accurately.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed household errands and other essential duties.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated a variety of machinery and tools safely and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized various software and tools to streamline processes and optimize performance.
Education
High School Diploma -
Gentry High School
Gentry, AR05.2000
Skills
- Forklift and aerial equipment operation
- Heavy machinery expertise
- Sales strategy and development
- Market research and analysis
- Consultative and relationship selling
- Effective verbal and written communication
- Inventory management and stocking
- Team collaboration and leadership
- Customer service excellence
- Problem solving and decision-making
- Negotiation and contract management
- Sales presentations and forecasting
- Technical installations and support
- Upselling and cross-selling techniques
- Business development and client acquisition
Additional Information
List of machinery that I have operated while working in construction: Skytrak Forklift, Skid-steer loader, Backhoe, Aerial Equipment, Tractor, Rollers, Light bulldozer, Jackhammers, and many kinds of power tools.
Languages
Spanish
Timeline
Sr. Sales Rep Residential/Commercial
Ronco Construction & Supply
03.2023 - 04.2025
Labor
C&A Roofing and Construction
01.2022 - 02.2023
Labor
911- Fire and Water Restoration
01.2020 - 01.2022
Warehouse Associate
DHL
03.2013 - 02.2017
High School Diploma -
Gentry High School
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