Summary
Overview
Work History
Education
Skills
Interests
Websites
Timeline
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David Mitchell

David Mitchell

Oxford,MS

Summary

Versatile IT professional with over 10 years of progressive experience managing complex systems, sourcing infrastructure, and leading cross-functional deployments across enterprise and education environments. Proven ability to design cost-efficient technology solutions, negotiate vendor contracts, and implement scalable infrastructure for multi-site organizations. Passionate about aligning IT strategies with business goals to improve performance, reduce costs, and enable operational growth.

Overview

17
17
years of professional experience

Work History

IT Manager

Roundabout Oxford RV and Water Resort
12.2024 - Current
  • Oversaw all IT operations and infrastructure across the resort
  • Managed VLAN-based fiber network and multi-zone access
  • Integrated MDM, VoIP, smart locks, and AV systems
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.

Owner / Lead Technician

Rapid Tech Oxford
04.2023 - Current
  • Company Overview: https://rapidoxford.tech
  • Delivered IT services including AV, camera setup, advanced network design, data recovery, and scripting
  • Built and branded Rapid Tech Oxford's web presence and client base
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.

Client Support Technician Team Lead

North Mississippi Regional Center
01.2023 - 11.2024
  • Managed ticketing, contract performance, and device lifecycles
  • Oversaw training, onboarding, and AV/network infrastructure
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Increased efficiency and team productivity by promoting operational best practices.

Systems Administrator / Technology Specialist

Oxford School District
10.2017 - 12.2022
  • Supported Mac, iPad, PC, and AV infrastructure across campuses
  • Led cabling and Meraki AP deployments
  • Assisted with network expansion and testing environments
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
  • Worked with users to determine areas of technology in need of improved usability.
  • Provisioned new software and hardware for use, following established security policies.

Technician

uBreakiFix
01.2015 - 10.2017
  • Repaired and diagnosed consumer tech at board level
  • Supported SMB and residential clients
  • Improved satisfaction through fast, effective repair and communication


Assistant Laboratory Technician

Baptist Memorial Health Care
02.2008 - 10.2017
  • Drew and processed blood specimens hospital-wide
  • Collaborated across departments and supported emergency clinical functions
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.

Education

Diploma -

Oxford High School
05-2006

Skills

  • IT Infrastructure Sourcing & Vendor Management
  • Network Design & Multi-Site Deployment
  • Project Leadership & Cross-Team Coordination
  • Endpoint & Device Lifecycle Management (Windows/macOS/Linux/iOS)
  • Strategic Planning & Cost Optimization
  • MDM (Jamf, Microsoft Intune) & Endpoint Security
  • VoIP
  • AV Systems
  • POS Rollouts
  • Strong Communication & Staff Mentorship
  • Risk mitigation planning
  • Technical support scheduling

Interests

  • Baking
  • Video Gaming
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Electronics and Circuit Building
  • Sustainable Tech Innovations
  • Artificial Intelligence (AI) and Machine Learning
  • Martial Arts
  • High-Intensity Interval Training
  • Passionate about balancing physical health with mental and emotional wellness
  • Creative Writing

Timeline

IT Manager

Roundabout Oxford RV and Water Resort
12.2024 - Current

Owner / Lead Technician

Rapid Tech Oxford
04.2023 - Current

Client Support Technician Team Lead

North Mississippi Regional Center
01.2023 - 11.2024

Systems Administrator / Technology Specialist

Oxford School District
10.2017 - 12.2022

Technician

uBreakiFix
01.2015 - 10.2017

Assistant Laboratory Technician

Baptist Memorial Health Care
02.2008 - 10.2017

Diploma -

Oxford High School

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