Machine and heavy equipment operator proficient in the field of plastic extrusion. Skilled at maintaining and troubleshooting many different types of systems including electrical, hydraulic and pneumatic plastics operations specialist with extensive background in welding (mig and stick), metal fabrication, material handling, identification, blow molding, injection molding, extrusion, quality and parts inspections and maintenance. Also have over 10 years of Management that included writing and maintaining schedules, ordering product to meet growing companies needs, supervising employees and product quality in a safe, professional manner.
* Communicate well with coworkers and customers, and maintain personable and professional communication at all times. This includes being able to listen and collaborate where applicable.
* Be punctual and reliable, showing up for their shifts as scheduled.
* Maintain a positive attitude, even under pressure. Patience with customers and coworkers is a must, particularly during busy rushes.
* Handle tasks unsupervised, including being able to spot tasks that need to be done (even though they might not have been assigned by managers).
* Listen to customer feedback and relay or make suggestions to managers. This may include suggestions for service, menu, or ambiance.
* Handle money accurately and honestly, using the point-of-sale systems.
* Quickly learn how to use the tools and systems in the restaurant.
* Quickly learn and memorize details about the menu to be able to respond to customer questions. This includes knowing key ingredients relating to food allergies.
* Welcome guests to the restaurant
* Seat guests and present menus
* Inform guests of specials and menu items
* Take orders and relay to the kitchen staff
* Serve food and drinks
* Check guests’ orders for accuracy
* Remove dishes and glasses from tables
* Prepare bills and process payments
* Handle guest complaints or concerns
* Focus on quality control and organization
* Punctual & thorough
* Strong interest in teamwork
* Ability to work under pressure
* Good sense of organization
ensures that all members of the waitstaff are equipped with the knowledge needed to properly serve customers and uphold the service standards of the organization
demonstrate customer service expertise by providing an individualized, exceptional guest experience.
Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
Understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions.
Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments.
Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.