David Molina
Tucson,AZ
Summary
Dynamic Manager with a proven track record at La Casita De Molina, specializing in enhancing customer satisfaction and resolving staff conflicts. Expert in team leadership and operations management, I excel in cross-training teams for peak performance. My approach significantly boosts efficiency and team agility, showcasing my adeptness in both complex problem-solving and effective communication.
Overview
36
36
years of professional experience
Work History
Manager
La Casita De Molina
06.2021 - 05.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Computer Assistant
VisionQuest
05.1998 - 02.2001
- Improved user experience with proactive troubleshooting and efficient problem resolution.
- Configured hardware, devices, and software to set up work stations for employees.
- Provided technical support for hardware and software issues, reducing downtime for users.
- Optimized computer equipment inventory management, resulting in cost savings through strategic purchasing decisions.
- Enhanced system performance through regular maintenance, including data backups and software installations.
- Supported end-users with remote desktop assistance, resolving issues quickly and efficiently.
- Collaborated across departmental lines to provide comprehensive technology support services that met organizational goals.
- Facilitated smooth communication between departments by managing email accounts and distribution lists.
- Generated reports covering details about data, system operation, and error monitoring.
Delivery Driver
Sears
10.1991 - 04.1993
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
88M Motor Transport Operator
US Army
08.1988 - 08.1991
- Increased unit cohesion by fostering a positive work environment through clear communication and teamwork among peers.
- Reduced accidents by enforcing high standards for personnel conduct during vehicle operation and loading/unloading procedures.
- Boosted operational readiness by ensuring all required equipment was secured properly on vehicles before departure.
Education
No Degree - Computer Science And Programming
Pima Community College
Tucson, AZHigh School Diploma -
Cholla Magnet High School
Tucson, AZ05-1988
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Operations Management
- Project Management
Timeline
Manager
La Casita De Molina
06.2021 - 05.2024
Computer Assistant
VisionQuest
05.1998 - 02.2001
Delivery Driver
Sears
10.1991 - 04.1993
88M Motor Transport Operator
US Army
08.1988 - 08.1991
No Degree - Computer Science And Programming
Pima Community College
High School Diploma -
Cholla Magnet High School
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