David Mollohan
Mechanicsville,VA
Summary
Highly driven General Manager with nearly 30 years of experience in big box retailing, successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training, and developing team members to drive profitability in highly competitive environments.
Overview
30
30
years of professional experience
Work History
General Manager
Bridgestone Americas/Firestone
Richmond, VA
02.2024 - Current
- Responsible for developing and maintaining professional customer relationships and program growth.
- Accountable for achieving financial metrics, maintaining service, and appearance standards.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Notable accomplishments: Within 6 months as the GM, we hit triple-digit comps with the same employees. Took the store from the lowest earning in the district, to the top sales, all while having the least amount of techs, sales managers, and service managers. Our Google review went from a 2.3 to a 3.88 for customer service within 3 months.
General Manager
Advanced Auto Parts
Louisa, VA
07.2021 - 02.2024
- Re-merchandised the entire store, reset the back room, and put an inventory plan in place to meet shrink goals
- Retrained existing staff on customer focus, inventory, store policy, and professionalism in the workplace
- Notable accomplishments: After 20 days as the GM, we hit double-digit comp with the same employees. Took the store from a negative 40 comp down to a negative 10 comp in less than 3 months, while managing multiple stores in the district.
General Manager
Cabela's
Short Pump, Virginia
09.2017 - 06.2021
- Began managing the store when revenue was down 44%, ended the first fiscal year 3% above forecasted revenue
- Created, managed and executed the business plan and communicated company vision and objectives to motivate teams
- Established and administered annual 25-40 million budget with controls to prevent overages, minimize burn rate and support sustainability objectives
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
- Notable accomplishments: Comparable company analysis went up 3% after 6 months of taking the role, ran the store fully open during COVID-19, with 20% staff, limited inventory, and finished up with fiscal year 32% over budget (3.25 million)
General Manager
Lowe's Home Centers, LLC
Greater Philadelphia
03.1995 - 08.2017
- Managed 11 different locations in the Greater Philadelphia & New Jersey market
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Analyzed and interpreted store trends to facilitate planning
- Developed new store location from ground up by hiring and training efficient team
- Coordinated weekly conferences with store associates to communicate sales and customer service goals
- Notable accomplishments: Increased sales by double digits in comparable company analyses, increased profit by an average of 30%, inspired and trained leadership roles, met customer service goals which prompted employee bonuses
Education
Associates of Applied Science - Accounting and Business Administration
Fairmont State College
Fairmont, West Virginia05-1994
Skills
- -Hiring, training, assessing, leading and motivating employees
- -Goal development and evaluation of team performance
- Cost reduction to increase revenue
- - Financial Statement Review
- Managing the flow of product both in and out, and scheduling the staff needed in order to provide a high level of customer service
References
References available upon request.
Timeline
General Manager
Bridgestone Americas/Firestone
02.2024 - Current
General Manager
Advanced Auto Parts
07.2021 - 02.2024
General Manager
Cabela's
09.2017 - 06.2021
General Manager
Lowe's Home Centers, LLC
03.1995 - 08.2017
Associates of Applied Science - Accounting and Business Administration
Fairmont State College
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