David Montez
Aurora,United States
Summary
Detail-oriented professional with extensive experience in accounts receivable, accounts payable, collections, cash applications, and HRIS analysis. Proficient in process improvement, data analysis, and customer account management, consistently driving enhancements in accounts receivable and HR systems to achieve greater efficiency and accuracy. Strong track record of optimizing financial processes while maintaining high standards of accuracy and compliance. Committed to leveraging analytical skills and industry knowledge to contribute to organizational success.
Overview
15
15
years of professional experience
Work History
CASH APPLICATION SPECIALIST
Offen Petroleum
03.2024 - Current
- Ensured 98% same-day accuracy by processing and reconciling 200+ daily payments across multiple locations in Netsuite.
- Developed and maintained expertise in Offen Petroleum's cash management processes.
- Processed, Entered and consolidated daily EFT, lockbox, and check payments across multiple locations into Netsuite.
- Handled the processing and application of daily and weekly customer credit card payments.
- Assisted with customer accounts receivable inquiries and payment research.
- Collaborated with cross-functional teams to resolve billing and payment discrepancies.
- Cross-trained on various departmental functions to ensure seamless operations.
- Supported special projects and performed additional tasks as required.
HRIS ANALYST
Leprino Foods
07.2022 - 03.2024
- Improved data accuracy by 25% by implementing better quality checks for HR records in SAP.
- Oversee the management of HR Master Data and Records, ensuring accuracy and compliance.
- Establish and continually enhance standards for HR Master Data, demonstrating a commitment to excellence.
- Collaborate with stakeholders to identify information requirements and develop reporting frameworks through adept report building.
- Monitor and analyze information pertaining to HR processes, providing insights and recommendations.
- Conduct complex reporting and advanced analysis to support strategic decision-making.
- Offer exceptional customer service by accurately entering master data for HR Business Partners, corporate office, and plant employees into SAP.
- Contribute to the evaluation and selection of HR technology, processes, and system design.
- Successfully manage small to medium scale projects, ensuring timely delivery and meeting objectives.
- Drive efficiency and productivity improvements by enhancing HR systems and processes.
CASH APPLICATIONS ANALYST
Karcher North America
05.2021 - 06.2022
- Processed and posted large volumes of ACH, EFT, and credit card payments into SAP for customer accounts and invoices.
- Collaborated with Sales, Operations, AR Analysts, and Customer Care to resolve customer issues promptly.
- Maintained accurate customer records through account reconciliations and detailed notes in SAP and Aging Reports.
- Managed the Miscellaneous Cash Account and cash-related communications.
- Ensured compliance with internal policies and quality control standards.
- Proactively followed up with customers and teams to ensure timely issue resolution and professional communication.
- Analyzed discrepancies in payment transactions, resolving issues efficiently to maintain financial integrity.
ACCOUNTS RECEIVABLE ANALYST
Karcher North America
07.2020 - 05.2021
- Reduced outstanding balances by 20% within six months by streamlining collections and improving customer communication.
- Collaborate with cross-functional teams to resolve customer issues in a timely and accurate manner.
- Conduct strategic collections for an assigned portfolio, addressing and preventing past-due balances through collaboration with customers and internal teams to resolve and collect outstanding balances.
- Collect open receivable balances on the Hospitality Business unit, promptly and efficiently.
- Assist customers in resolving shortages, damages, pricing, and other related type deductions.
- Ensure accurate customer records through proper account reconciliations.
- Conduct weekly Aging reviews with management.
- Inform management of any potential bad debt exposure.
- Adhere strictly to internal policies and processes.
- Maintain detailed notes in SAP and on Aging regarding collection efforts.
- Initiate timely follow-up with customers and cross-functional team members to ensure all issues are resolved.
- Analyzed customer creditworthiness by evaluating financial data such as balance sheets and income statements.
- Perform other related duties or special projects as assigned.
- Collaborated with cross-functional teams to resolve billing discrepancies and enhance customer satisfaction.
ACCOUNTS RECEIVABLE SPECIALIST (Contract)
Novus Biologicals
03.2020 - 07.2020
- Processed customer payments through various methods for US and Canadian entities.
- Resolve overdue customer accounts and coordinate with collections specialists.
- Create and send customer invoices based on product shipments.
- Communicate and coordinate with in-house shipping department.
- Respond to customer and service-related inquiries.
- Reconcile intercompany AR accounts with multiple offices.
- Prepare monthly status report on top customer debt accounts.
- Assist with month-end close processes.
ACCOUNTS RECEIVABLE CLERK
Eagle Automation
11.2017 - 03.2020
- Ensured 100+ invoices per month were accurate and submitted on time by carefully checking pricing, taxes, and customer instructions, improving accuracy.
- Prepare invoices for products and services based on deliveries and service tickets.
- Ensure correct pricing and state taxes on sales orders.
- Verify proper approval, coding, and billing of invoices per customer instructions.
- Enter invoices into online billing platforms (Open Invoice, Cortex, iSupplier, Ariba.) for payment.
- Respond to customer inquiries related to invoices and service tickets.
- Address problems with invoice transactions in a timely and constructive manner.
- Assist in monthly closing processes and ensure all invoices are completed, approved, and submitted.
CASH APPLICATION SPECIALIST
National Cinemedia
01.2014 - 07.2017
- Handled over $5MM in cash payments each month with 99% accuracy, quickly resolving payment issues within 48 hours and improving how cash reports were organized and completed.
- Coding and posting a high volume of cash, with accuracy and timeliness.
- Managed cash remittances including lockbox deposits, checks, credit cards, electronic transfers and money orders.
- Researching and resolving unapplied cash items by communicating with customers.
- Collaborating with customers to enhance remittance processes and build positive relationships.
- Processing credit memos, refund requests, and monitoring returned funds.
- Supporting Month-End Closing processes.
- Preparing detailed daily and monthly reports and summarizing cash reconciliation spreadsheets.
- Verifying and approving regional sales contracts that require financial approval and completing requested credit references.
- Managing and maintaining the unapplied Cash Account on an ongoing basis.
ACCOUNTS RECEIVABLE COLLECTIONS ASSISTANT
National Cinemedia
10.2010 - 01.2014
- Collection Coordinator for Regional and National Advertising Accounts.
- Coordinate all collection activities for accounts billed for on-screen, lobby, and online cinema advertisements.
- Contact clients via phone, email, and letters to collect payments or establish payment arrangements.
- Assist Regional and National Sales Directors with AR billing inquiries.
- Update Regional and National Sales Directors on collections status of their customers.
- Provide copies of invoices and statements as requested and perform account reconciliations.
- Review documents, research payments, and approve new and existing regional sales contracts.
- Complete credit references for new and existing customers.
Education
GED - General Education Diploma
East High School
Denver12.1998
Skills
- Cash Applications
- Payment Reconciliation
- Remittance Processing
- A/R (Accounts Receivable) Billing
- A/P (Accounts Payable) Billing
- AP Vendor Clearing
- HR Information System (HRIS) Knowledge
- Analytical Skills
- A/R Collections
- Customer Account Reconciliations
- Microsoft Dynamics
- SAP
- Oracle
- Netsuite
Timeline
CASH APPLICATION SPECIALIST
Offen Petroleum
03.2024 - Current
HRIS ANALYST
Leprino Foods
07.2022 - 03.2024
CASH APPLICATIONS ANALYST
Karcher North America
05.2021 - 06.2022
ACCOUNTS RECEIVABLE ANALYST
Karcher North America
07.2020 - 05.2021
ACCOUNTS RECEIVABLE SPECIALIST (Contract)
Novus Biologicals
03.2020 - 07.2020
ACCOUNTS RECEIVABLE CLERK
Eagle Automation
11.2017 - 03.2020
CASH APPLICATION SPECIALIST
National Cinemedia
01.2014 - 07.2017
ACCOUNTS RECEIVABLE COLLECTIONS ASSISTANT
National Cinemedia
10.2010 - 01.2014
GED - General Education Diploma
East High School