David Montgomery
Manchaca,TX
Summary
I am always fully vested in work. I am looking for a part-time position that will offer a challenge that will fulfill my desire to train others on their full capacity of selling skills. I have always and will continue to be productive at this position and will hope to hear from an employer with the same values.
Overview
38
38
years of professional experience
Work History
Appliance Sales Specialist
The Home Depot
11.2020 - Current
- Drove team revenue totals by bringing in top sales numbers.
- Mentored junior colleagues in developing advanced selling skills which contributed towards overall improvements in team performance.
- Learned and retained vendor and model numbers and adapted as models and specifics changed frequently.
- Ascertained displayed merchandise reflected high standards of showroom readiness, operated as intended during demonstrations and remained up-to-date, accurately mirroring manufacturer's current product offering.
- Assisted in training new employees on company policies, procedures, and sales techniques for a seamless transition into the team culture.
- Offered insight into features for such appliances as features and benefits to help customers make educated buying decisions.
- Maintained product knowledge to assist and educate customers on options available.
- Addressed customer concerns promptly, demonstrating empathy while providing effective solutions that retained business relationships.
- Educated customers on appliance installation processes and maintenance techniques for optimal performance over time.
- Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
- Explained benefits and features of warranty programs, resulting in consistent add-on sales
- led department in service contracts at over 40 percent annually
Home Appliance Sales Associate
J.C.Penny
10.2016 - 10.2019
- Boosted average transaction value by suggesting complementary accessories or add-ons based on individual buyer needs.
- Contributed to team meetings by sharing best practices and suggesting areas for improvement within store operations or sales process.
- Developed long-lasting relationships with clients by offering exceptional after-sales support and follow-up services.
- Achieved sales targets consistently by building rapport with customers and understanding their needs.
- Participated in ongoing product training sessions to maintain expertise in home appliances, offering accurate information to customers.
- Increased brand awareness among potential buyers by conducting informative and engaging product demonstrations at local events.
- Successfully Trained over 10 people .
Appliance Associate
Best Buy
03.2016 - 09.2016
- Followed up with customers, designers, vendors, and contractors to confirm delivery and answer questions.
- Assisted customers with troubleshooting and resolving appliance issues, improving overall experience and brand loyalty.
- Developed strong relationships with suppliers, negotiating favorable terms that benefited both parties.
- Processed warranty claims efficiently, ensuring timely resolution for customers'' concerns.
- Established rapport with repeat customers by remembering their names, preferences, and past purchases – creating a personalized shopping experience.
Appliance Sales Specialist
Lowes
01.2000 - 02.2016
- Drove team revenue totals by bringing in top sales numbers.
- Mentored junior colleagues in developing advanced selling skills which contributed towards overall improvements in team performance.
- Mastered various point-of-sale systems, enabling efficient transaction processing and accurate recordkeeping.
- Boosted sales by effectively showcasing appliance features and benefits to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Home Appliance Sales Associate
Montgomery Ward
02.1993 - 03.2000
- Contributed to team meetings by sharing best practices and suggesting areas for improvement within the store operations or sales process.
- Achieved sales targets consistently by building rapport with customers and understanding their needs.
- Handled customer inquiries promptly and professionally, resolving concerns or directing them to appropriate personnel as needed.
- Increased customer satisfaction by providing personalized product recommendations and demonstrating appliance features.
Sales Consultant
Circuit City Stores
02.1991 - 03.1993
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Maximized customer retention by resolving issues quickly.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Store Manager
Mc Duff Electronics
02.1986 - 02.1991
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained all sales people and and assistant managers.
- The most profitable store in austin area
Education
Associate of Arts -
San Francisco State University
San Francisco, CA08.1978
Associate of Arts - Recreation Education
College of San Mateo
San Mateo, CA05.1977
Skills
- Deal Closing
- Sales assistance
- Goal-Oriented
- Competitor Analysis
- Expert Sales Trainer
- Expert Merchandiser
- High Volume seller of Appliances
- High Volume penetration of service contracts
- Team builder and communicator
Accomplishments
I have been a top 10 percent sales person in extensive sales past.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeImportant To Me
Company CultureWork-life balanceFlexible work hoursTimeline
Appliance Sales Specialist
The Home Depot
11.2020 - Current
Home Appliance Sales Associate
J.C.Penny
10.2016 - 10.2019
Appliance Associate
Best Buy
03.2016 - 09.2016
Appliance Sales Specialist
Lowes
01.2000 - 02.2016
Home Appliance Sales Associate
Montgomery Ward
02.1993 - 03.2000
Sales Consultant
Circuit City Stores
02.1991 - 03.1993
Store Manager
Mc Duff Electronics
02.1986 - 02.1991
Associate of Arts -
San Francisco State University
Associate of Arts - Recreation Education
College of San Mateo
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