David Montoya
Denver,CO
Summary
I'm a dedicated hard worker no matter where I'm working. I love to work hard and show self improvement every day. I'm also a big learner I love to learn and gain new experiences throughout my life.
Overview
2
2
years of professional experience
Work History
Recieving/Freight Handler
The Home Depot Inc
Denver, CO
05.2026 - Current
- Loaded and unloaded freight using hand trucks, pallet jacks, and heavy equipment like forklifts and pacer trucks.
- Operated forklifts to move materials within the facility.
- Inspected shipments for damage to ensure quality control before processing.
- Organized inventory in warehouse to streamline retrieval process.
- Maintained cleanliness and safety standards in the work area.
- Collaborated with staff to achieve timely order fulfillment.
Customer Service Specialist
The Home Depot Inc
Denver, Colorado
08.2024 - 05.2026
- Managed customer inquiries through phone, email, and in-person interactions.
- Resolved customer complaints by identifying root causes and implementing effective solutions.
- Guided customers in product selection, enhancing their understanding with detailed product information.
- Educated customers on store policies, procedures, and return processes effectively.
- Tasked with cleaning the front of the store with leaf blowers and picking up trash and moving shopping carts to their dedicated location.
- Trained new staff on customer service best practices, ensuring adherence to company standards.
- Loaded and unloaded pro customers with heavy equipment like forklifts and reach trucks.
- Tasked with cleaning the front of the store with leaf blowers and pickup trash and move shopping carts to there dedicated location.
Education
Los Lunas Highschool
Los Lunas, NMSkills
- Forklift operation
- Freight handling
- Customer service
- Problem resolution
- Effective communication
- Attention to detail
- Time management
- Hand-eye coordination
- Analytical and critical thinking
- Active listening
- Planning
- Computer skills
- Self-motivated
- Decision-making
Timeline
Recieving/Freight Handler
The Home Depot Inc
05.2026 - Current
Customer Service Specialist
The Home Depot Inc
08.2024 - 05.2026
Los Lunas Highschool