David Moon
Salt Lake City,Utah
Summary
Stragic partner with expertise in business management, service leadership, and community engagement. Co-leading Top Thai Restaurant, focusing on profitability, operational excellence, and brand integrity. Seeking ownership opportunity to enhance Top Thai's established reputation through financial discipline and people-first leadership. Detailed business plan available outlining current performance and long-term growth strategy.
Overview
13
13
years of professional experience
Work History
Operational Partner (with Buakhao)
Top Thai Restaurant
Salt Lake City, UT
12.2024 - Current
- Managed day-to-day operations with long-time manager Buakhao to ensure service consistency and quality.
- Led financial oversight by monitoring cash flow, reducing costs, and ensuring timely vendor payments.
- Spearheaded menu development to align with customer preferences and maintain food cost efficiency.
- Recruited, trained, and retained a reliable team committed to performance and brand values.
- Maintained health and safety compliance while optimizing operational workflows for sustainable growth.
- Achieved five consecutive months of profitability while increasing customer retention and average ticket size.
- Established a strong foundation for future expansion while preserving restaurant identity and loyal clientele.
Firefighter
Salt Lake City Fire Department
Salt Lake City, UT
02.2022 - Current
- Trusted public servant demonstrating leadership, discipline, and the ability to perform under extreme pressure—traits that directly translate into business ownership and crisis management.
Flight Attendant
SkyWest Airlines
St. George, UT
02.2015 - 12.2021
- Delivered high-quality customer service in a high-stakes environment. Gained deep experience in conflict resolution and hospitality operations.
Resolution Specialist
eBay Inc.
Remote
09.2012 - 01.2015
- Mediated complex customer disputes with professionalism and empathy, reinforcing my ability to manage high-stress situations and resolve issues fairly—critical for managing both team and customer relationships in business.
Education
Bachelor of Science - Business Marketing
University of Utah
Salt Lake City, UT05.2012
Skills
Firefighter (Engineer & Swift Water Rescue)
EMT & CPR Certified
ServSafe Manager Certificate
PERSONAL COMMITTMENT
•My wife's Laotian heritage has deeply connected me to Asian culture and cuisine, shaping my passion for Thai and Laotian food and hospitality.
•As a local resident just blocks from Top Thai, I am committed to the neighborhood and community involvement.
•I previously volunteered at University of Utah Hospital with elderly patients, which grounded my approach to service and empathy.
•I enjoy golfing and fishing—activities that require focus, patience, and strategy—qualities I bring to business operations.
Timeline
Operational Partner (with Buakhao)
Top Thai Restaurant
12.2024 - Current
Firefighter
Salt Lake City Fire Department
02.2022 - Current
Flight Attendant
SkyWest Airlines
02.2015 - 12.2021
Resolution Specialist
eBay Inc.
09.2012 - 01.2015
Bachelor of Science - Business Marketing
University of Utah
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