Open To Work
David Moran
El Paso,TX
Work Preference
Summary
Resourceful audio engineer with over 15 years of experience in live sound events and production management. Proven ability to troubleshoot technical issues during performances, enhancing audio quality and audience engagement. Strong communication and leadership skills foster collaboration with artists and crew, ensuring seamless event execution. Results-driven professional dedicated to delivering superior audio experiences.
Overview
22
22
years of professional experience
Work History
Audio Engineer
Self Employed Services
El Paso, TX
01.2007 - Current
- Operated sound mixing consoles during live performances and events.
- Set up and operated sound equipment for live events, including mixing consoles, amplifiers, equalizers, microphones, and other related audio equipment.
- Monitored audio levels and adjusted settings to achieve optimal sound balance, enhancing overall performance quality.
- Delivered technical support for live sound events, ensuring seamless audio delivery and enhancing audience experience.
- Troubleshot technical issues during live events, ensuring uninterrupted audio performance. that occurred during events.
- Set up and tested audio equipment prior to events for optimal performance.
- Maintained and repaired audio equipment to ensure optimal performance.
- Trained junior engineers on best practices for live sound engineering, improving their technical skills and building team capability.
- Developed pre-show checklists for use in preparing for upcoming shows or tours.
- Oversaw the patching of cables from various sources into the mixing board at each show.
- Collaborated with lighting technicians in order to coordinate light cues that are synced with musical elements of a performance.
- Recorded and archived live recordings from events using digital recording devices such as DAWs or multitrack recorders.
- Operated professional audio equipment and software during sessions.
- Recorded high-quality audio for diverse projects, enhancing client satisfaction.
- Edited and mixed audio tracks to enhance sound clarity and depth.
- Collaborated with musicians to refine sound for recordings, achieving cohesive final products.
- Communicated with musicians and crew members to clarify audio setting adjustments.
- Coordinated with event staff to align audio needs with production schedules.
- Provided technical support for troubleshooting audio issues during events.
- Maintained the technical quality of sound by adjusting levels during performances.
Production Manager
The Rockhouse Divebar | Kitchen | Venue
El Paso, TX
09.2018 - 04.2026
- Supervised crew during rehearsals and performances, enhancing operations and communication across teams.
- Supervised backstage crews during productions, delivering constructive feedback to enhance performance quality.
- Managed stage lighting, sound systems, props, scenery, and costumes for each show.
- Managed setup and tear-down of sound and music equipment, ensuring efficient transitions and seamless workflow.
- Oversaw load-in and load-out processes for timely transitions between events.
- Ensured safety protocols were followed during setup and teardown processes.
- Managed equipment inventory and organized stage props for each production.
- Oversaw construction and repair of sets, props, and lights, enhancing production quality and aligning with creative vision.
- Operated audio mixing consoles for live events and studio recordings.
- Edited and mixed audio tracks using industry-standard software tools.
- Maintained and repaired audio equipment to ensure optimal performance.
- Set up microphone placements for optimal sound capture in various environments.
- Collaborated with artists to capture their vision in sound design.
- Communicated effectively with directors, performers, and technical staff daily.
- Monitored cue calls throughout the performance to ensure smooth transitions between scenes.
Specialist
Prewire Of El Paso
El Paso, Texas
05.2020 - 06.2023
- Resolved customer complaints promptly, ensuring high levels of satisfaction.
- Trained technicians on installation techniques and safety protocols, improving team competency and service quality.
- Conducted routine inspections of cable installations to uphold quality standards.
- Troubleshot wiring issues in existing systems to restore functionality.
- Contributed to design layout for cable distribution in new constructions, ensuring optimal functionality and compliance with standards.
- Followed safety standards and regulations during all installation processes.
- Performed system tests to ensure proper operation of the newly installed or modified low voltage cable system.
- Identified opportunities for operational improvements, contributing to enhanced service delivery efficiency.
- Correctly identified and labeled each cable run according to applicable standards.
- Configured video surveillance and audiovisual systems for optimal security.
- Assisted in training new technicians on the use of specialized tools and techniques.
- Attended regular meetings with clients for discussion about upcoming projects or assignments.
- Installed low voltage cabling for security and communication systems.
- Repaired existing cabling infrastructure in accordance with industry standards.
- Installed, set up, and repaired devices and system components.
- Laid out cabling plans and ran through buildings to desired locations.
- Installed security cameras and access control systems.
- Assisted clients with troubleshooting and resolving security issues.
- Trained staff on proper use of security equipment and software.
- Developed security system layouts based on client needs and site assessments.
- Tested equipment, connections and signals to verify security system functionality.
- Planned security installations by surveying locations, laying out equipment and reading wiring plans.
- Trained associates on proper operation of security systems to prevent false alarms.
- Guided customers in selecting smart home devices for their needs.
- Installed and configured smart home systems, ensuring proper functionality.
- Educated clients on smart home technology features and benefits, increasing customer engagement and satisfaction.
- Conducted in-home demonstrations of smart home products and setups.
- Collaborated with teams to develop training materials for new hires.
- Researched emerging technologies to enhance service offerings and customer experience.
- Learned customer needs and desires to suggest specific product options.
- Trained new hires on proper usage of smart home products and services.
- Created custom solutions tailored to customers' individual needs, enhancing satisfaction and system performance.
- Educated customers on the features and benefits of smart home products and services.
- Conducted research into emerging technologies in order to stay up-to-date with industry trends.
- Documented procedures related to installation, configuration, troubleshooting, maintenance.
- Provided feedback and suggestions for enhancing existing processes related to product development cycle.
- Configured settings for customers' smart home devices.
- Implemented security protocols such as firewalls, antivirus software, encryption standards.
- Provided technical assistance to customers via phone, email, or chat support.
- Installed new hardware such as routers, modems, switches, sensors, and other connected devices.
- Set up surround sound systems for customers using multiple speakers and subwoofers.
- Assisted in the setup of home theaters by mounting TVs
- Conducted quality control checks on completed home theater setups.
- Assisted customers with product selection based on needs and preferences.
- Developed training materials for new employees in system installation techniques.
- Collaborated with vendors to source high-quality audio and visual products.
- Monitored inventory levels to ensure adequate stock was available at all times.
- Maintained current knowledge of market trends, business practices and latest products to share with new home theater customers.
- Trained new technicians on installation processes and safety protocols.
- Created work orders for each project detailing materials needed, labor hours required, and estimated costs.
- Resolved technical issues related to home theater systems in a timely manner.
- Provided guidance to customers on the use of audio-visual components for optimal performance.
Department Manager
Guitar Center
El Paso, TX
10.2007 - 09.2019
- Oversaw daily operations in a fast-paced retail environment.
- Supervised, trained, and developed team members to enhance skills and support their professional growth.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
- Implemented training programs to elevate team knowledge and effectiveness in customer service.
- Trained new employees on sales techniques and customer service standards, enhancing their ability to meet customer needs.
- Delegated work to staff, setting priorities and goals.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Facilitated communication between departments to enhance workflow.
- Facilitated interdepartmental communication to streamline workflow and improve operational efficiency.
- Managed cash register transactions and processed payments efficiently.
- Implemented quality control measures to ensure compliance with company standards and improve product consistency.
- Provided technical support while troubleshooting issues related to equipment or software.
Customer Service Representative
DISH
El Paso, TX
01.2004 - 05.2009
- Resolved customer complaints with empathy, fostering loyalty and repeat business.
- Assisted customers with inquiries regarding services and billing issues.
- Resolved technical issues for customers using DISH products and services.
- Resolved technical issues for customers using DISH products and services.
- Collaborated with team members to refine customer service strategies, improving overall customer satisfaction.
- Cultivated strong customer relationships, generating repeat business and encouraging positive referrals.
- Utilized company software to track customer interactions and feedback.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
El Paso High School
El Paso, TX05-1999
Skills
- Sound editing and engineering
- Live sound mixing
- Technical equipment maintenance
- Audio and video event setup
- Event production oversight
- Technical support coordination
- Management of live events
- Quality control and inventory management
- Problem solving and communication
- Leadership and time management
- Consultative sales approach
Languages
English
Full Professional
Spanish
Limited
Timeline
Specialist
Prewire Of El Paso
05.2020 - 06.2023
Production Manager
The Rockhouse Divebar | Kitchen | Venue
09.2018 - 04.2026
Department Manager
Guitar Center
10.2007 - 09.2019
Audio Engineer
Self Employed Services
01.2007 - Current
Customer Service Representative
DISH
01.2004 - 05.2009
High School Diploma -
El Paso High School