Summary
Overview
Work History
Skills
Awards
Timeline
Generic

David Moreno

Arlington,TX

Summary

Hardworking and motivated car wash manager with 16 years of experience and a record of success in the car wash industry. Solid history balancing team performance, achieving goals, and maintaining operational efficiency. Dedicated to working closely with employees to maximize productivity and optimize procedures. I am a decisive leader with good planning and organizational skills. Passionate about the car wash industry.

Overview

17
17
years of professional experience

Work History

Store Leader

Quick Quack Carwash
01.2025 - Current
  • Led daily store operations and maintained high standards of customer service.
  • Managed inventory levels and ensured proper merchandising of products.
  • Trained and developed store leaders, assistant store leaders, and team members to enhance team performance and efficiency.
  • Implemented store policies and procedures to uphold company standards.
  • Coordinated staff schedules to optimize coverage during peak hours.
  • Managed all aspects of store operations including staffing schedules, budgeting.
  • Assisted in grand opening both in-state and out-of-state.
  • Developed operational strategies to enhance workflow efficiency.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to team members to fit skill levels, and maximize team performance.
  • Assisted in grand openings, both in-state and out-of-state.
  • Worked closely with regional leaders on strategic planning initiatives and implemented action plans.

Certified Training Site Manager /Manager

Take 5 carwash
07.2020 - 01.2025
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Approved new training techniques and suggested enhancements to optimize existing training programs.
  • Role-played various scenarios with teams to build confidence in handling situations.
  • Multi-managed 2stores.
  • Traveled wherever I was needed for training including out of state.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Recruited and hired qualified candidates to fill open positions.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style, and color for visual appeal.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.

Carwash Manager

Mi-T-Fine Carwash
03.2009 - 07.2020
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Kept track of inventory.
  • Controlled costs to keep business operating within budget and increase profits.
  • Recruited and hired qualified candidates to fill open positions.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and customers.

Skills

  • Staff Management
  • Budget Control
  • Complex Problem-Solving
  • Team Leadership
  • Site inspection and management
  • Customer relationship management
  • Conflict resolution
  • Employee engagement

Awards

-Manager of the year 2024 at Take 5 Carwash

Timeline

Store Leader

Quick Quack Carwash
01.2025 - Current

Certified Training Site Manager /Manager

Take 5 carwash
07.2020 - 01.2025

Carwash Manager

Mi-T-Fine Carwash
03.2009 - 07.2020

Similar Profiles

CREATE PROFILE